Chat Support Representative (Remote)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 1 hour agoStatus: Live

Job Summary

Provide first-point-of-contact customer support via live chat for a landscaping and garden design provider. Answer client questions about services, pricing, and availability, troubleshoot issues with billing and scheduling, and help coordinate consultations and follow-ups. Maintain accurate CRM records, gather customer feedback for continuous improvement, and collaborate with design and operations teams while managing multiple conversations with a high quality standard.

Location: Louisville

Workplace: Remote

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Key Responsibilities

•Respond promptly and professionally to customer enquiries via live chat.
•Provide accurate information on landscaping services, pricing, and availability.
•Assist clients with scheduling consultations, service appointments, and follow-ups.
•Troubleshoot and resolve customer issues related to billing, scheduling, or service feedback.
•Maintain precise records of customer interactions and transactions in the CRM system.

Pay and Benefits

Salary: USD 22 - 25 hourly

Key Requirements

•Proven experience in a customer service, contact centre, or chat support role.
•Exceptional written communication skills in English grammar, spelling, and punctuation.
•Excellent typing speed and a high degree of accuracy.
•Ability to multitask, prioritise workloads, and manage time effectively in a remote environment.
•Proficiency using customer service software, CRM platforms, and standard office applications.

Skills:CommunicationProblem-solvingMultitaskingTime management

Languages:English

Tech Stack:CRMCustomer service softwareLive chatOffice applications

Company Brief

Qureos

Website

Loading job details...

Preparing the role view and application actions.

Qureos

1 week ago

Chat Support Representative (Remote)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 1 hour agoStatus: Live

Job Summary

Location: Louisville

Workplace: Remote

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Key Responsibilities

•Respond promptly and professionally to customer enquiries via live chat.
•Provide accurate information on landscaping services, pricing, and availability.
•Assist clients with scheduling consultations, service appointments, and follow-ups.
•Troubleshoot and resolve customer issues related to billing, scheduling, or service feedback.
•Maintain precise records of customer interactions and transactions in the CRM system.

Pay and Benefits

Salary: USD 22 - 25 hourly

Key Requirements

•Proven experience in a customer service, contact centre, or chat support role.
•Exceptional written communication skills in English grammar, spelling, and punctuation.
•Excellent typing speed and a high degree of accuracy.
•Ability to multitask, prioritise workloads, and manage time effectively in a remote environment.
•Proficiency using customer service software, CRM platforms, and standard office applications.

Skills:CommunicationProblem-solvingMultitaskingTime management

Languages:English

Tech Stack:CRMCustomer service softwareLive chatOffice applications

Company Brief

Qureos

Website