Phenom Sr. Solutions Consultant

Cisco
North Carolina, United States
Workplace: RemoteFull timeUSD 111,100 - 147,500Function: IT Operations (Systems/Network Admin)Experience: 3+ yearsEducation: bachelorsSkills: ["Attention to detail","Problem-solving","Collaboration","Operational consistency"]

Own the day-to-day administration and stability of Cisco’s Phenom recruiting platform. You’ll handle user access and configuration changes, triage and fix issues across Phenom modules (including Workday integration), and support staging/production validation for releases. Partner with HR, Finance, IT, Security, and Compliance to answer recruiter/coordinator questions, maintain governance through change tracking, and improve workflows, templates, and platform documentation.

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FursaFursa
Cisco
Cisco
1 day ago

Phenom Sr. Solutions Consultant

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Last checked: 5 hours agoStatus: Live

Job Summary

Own the day-to-day administration and stability of Cisco’s Phenom recruiting platform. You’ll handle user access and configuration changes, triage and fix issues across Phenom modules (including Workday integration), and support staging/production validation for releases. Partner with HR, Finance, IT, Security, and Compliance to answer recruiter/coordinator questions, maintain governance through change tracking, and improve workflows, templates, and platform documentation.
Location: North Carolina, United States
Workplace: Remote
Employment Type: Full time
Job Function: IT Operations (Systems/Network Admin)
Seniority: Mid level

Key Responsibilities

  • •Administer the Phenom platform day-to-day, including user access, configuration updates, and support request triage.
  • •Fix system issues across Phenom modules and Workday; support staging and production validation for updates and configuration changes.
  • •Maintain accurate platform documentation, including configuration records, process notes, and support logs.
  • •Configure Phenom modules to support recruiting process standards, including workflows, notification templates, screening questionnaires, and user access settings.
  • •Serve as a point of contact for recruiter/coordinator questions and partner with HR, Finance, IT, Security, Compliance, and business leaders on platform governance and improvements.

Pay and Benefits

Salary: USD 111,100 - 147,500
Equity and Bonus:Equity
Perks:Health InsuranceDentalVision401kPaid ParentalShort TermLong TermLife Insurance

Key Requirements

  • •Bachelor’s degree in Information Systems, Computer Science, Human Resources, Business Administration, or a related field.
  • •3+ years of experience in system administration, platform support, HR technology, recruiting technology, or a related function.
  • •1+ years of experience supporting enterprise platforms, automation tools, or AI-enabled systems in an operational environment.
  • •Demonstrated experience performing configuration/administration and day-to-day support for business-critical systems.
  • •Experience fixing system issues and partnering with collaborators to resolve platform-related needs.
Experience:3+ yearsHR technologyRecruiting technologyEnterprise platformsAutomationAI-enabled systems
Education:Bachelor's
Skills:Attention to detailProblem-solvingCollaborationOperational consistency
Tech Stack:PhenomWorkdayAIAutomation tools

Company Brief

Cisco
Global technology company that designs, manufactures, and sells networking hardware, telecommunications equipment, and high-technology services and products for enterprises, service providers, and governments worldwide.
Industry: Networking Equipment
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Jose, United States
Founded: 1984
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Glassdoor: 4.0
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