TikTok Shop - SEA Governance Operation Project Intern (Creator Governance) - 2026 Start (BS/MS)

TikTok
Singapore
InternshipFunction: Administration & Executive AssistanceEducation: bachelorsSkills: ["Detail-oriented","Curiosity","Critical thinking","Analytical thinking","Communication","Collaboration","Independent work"]

Support creator governance initiatives for TikTok Shop’s Governance and Experience (GNE) team by designing and optimizing onboarding governance frameworks and operational processes. Conduct end-to-end creator onboarding dogfooding to find friction points, policy gaps, and improvement opportunities. Build monitoring dashboards, run root-cause analyses, and analyze creator metrics to inform governance decisions. Collaborate across teams to mitigate abusive behavior and help draft governance strategies and creator education materials.

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FursaFursa
TikTok
TikTok
1 month ago

TikTok Shop - SEA Governance Operation Project Intern (Creator Governance) - 2026 Start (BS/MS)

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Last checked: 19 hours agoStatus: Live

Job Summary

Support creator governance initiatives for TikTok Shop’s Governance and Experience (GNE) team by designing and optimizing onboarding governance frameworks and operational processes. Conduct end-to-end creator onboarding dogfooding to find friction points, policy gaps, and improvement opportunities. Build monitoring dashboards, run root-cause analyses, and analyze creator metrics to inform governance decisions. Collaborate across teams to mitigate abusive behavior and help draft governance strategies and creator education materials.
Location: Singapore
Employment Type: Internship
Job Function: Administration & Executive Assistance
Seniority: Intern level

Key Responsibilities

  • •Support the design and optimization of creator and MCN onboarding governance frameworks and operational processes.
  • •Conduct end-to-end dogfooding of creator onboarding journeys to identify friction points and policy gaps.
  • •Build and maintain monitoring dashboards and perform root cause analyses (RCAs) to improve efficiency and platform health.
  • •Collaborate cross-functionally to identify and mitigate abusive behavior across the TikTok Shop ecosystem.
  • •Analyze creator metrics and review creator educational tools; support drafting governance strategies and external education materials.

Key Requirements

  • •Currently pursuing or recently completed a Bachelor’s or Master's degree.
  • •Detail-oriented with strong curiosity and critical thinking.
  • •Comfortable working with data to identify trends, investigate issues, and generate actionable insights.
  • •Strong analytical skills with proficiency in Excel and/or SQL (preferred).
  • •Excellent verbal and written communication to collaborate with cross-functional stakeholders.
Experience:E-commerceTechnologyOperationsTrust & safetyGovernanceRiskPolicyCreator platforms
Education:Bachelor's
Skills:Detail-orientedCuriosityCritical thinkingAnalytical thinkingCommunicationCollaborationIndependent work
Tech Stack:ExcelSQL

Company Brief

TikTok
Short-form video platform that lets users create, share, and discover entertainment content through algorithmic recommendations. It also offers advertising and creator tools for brands, influencers, and businesses.
Industry: Digital Media
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Singapore, Singapore
Founded: 2016
WebsiteLinkedIn