Citizens Teller - Part Time

Citizens Bank
Philadelphia
Workplace: OnsitePart timeUSD 21+ hourlyFunction: Customer Support (Service Desk)Education: high_schoolSkills: ["Listening","Communication","Problem-solving","Customer service","Customer relationship building","Multitasking","Collaboration","Detail-oriented","Process-oriented"]

Greet customers in branch lobbies and help them complete simple transactions using ATMs and digital tools. Provide personalized advice and solutions, answer questions using knowledge of Citizens products, and connect customers with Bankers for next steps. Follow cash handling procedures and all state and local laws and regulations while delivering exceptional, customer-centric service during branch hours, including weekends and evenings.

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Citizens Bank
Citizens Bank
2 days ago

Citizens Teller - Part Time

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live
Reposted: similar role first listed 2 months ago

Job Summary

Greet customers in branch lobbies and help them complete simple transactions using ATMs and digital tools. Provide personalized advice and solutions, answer questions using knowledge of Citizens products, and connect customers with Bankers for next steps. Follow cash handling procedures and all state and local laws and regulations while delivering exceptional, customer-centric service during branch hours, including weekends and evenings.
Location: Philadelphia
Workplace: Onsite
Employment Type: Part time
Job Function: Customer Support (Service Desk)
Seniority: Entry level

Key Responsibilities

  • •Greet customers in branch lobbies and assist with simple transactions.
  • •Demonstrate how to use mobile app and ATMs to complete transactions.
  • •Provide personalized advice and solutions aligned to customers’ financial goals.
  • •Follow cash handling procedures and applicable state and local laws and regulations.
  • •Educate customers on Citizens products and benefits, and connect them with Bankers for next steps.

Pay and Benefits

Salary: USD 21 hourly
Perks:Paid LeaveHealth InsuranceDentalVision401kLearning Budget

Key Requirements

  • •High School degree or GED.
  • •Minimum of 6 months experience processing transactions (cash and/or digital payments).
  • •Minimum of 1 year demonstrated customer experience recommending and referring products and services.
  • •Strong listening and communication skills.
  • •Ability to effectively ask questions, identify needs, and provide solutions to customer issues.
Education:High School
Skills:ListeningCommunicationProblem-solvingCustomer serviceCustomer relationship buildingMultitaskingCollaborationDetail-orientedProcess-oriented
Languages:Spanish
Tech Stack:Mobile appATMsSmartphoneTabletDesktop computerDigital technology

Company Brief

Citizens Bank
Regional bank offering retail and commercial banking, mortgage lending, wealth management, and payment services to individuals and businesses across the United States.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Providence, United States
Founded: 1828
Website