Onsite Coordinator

Fever Up
Melbourne
Workplace: OnsiteFull timeFunction: Executive & General ManagementSkills: ["Communication","Organization","Time management","Problem-solving","Collaboration","Decisiveness"]

Coordinate and manage on-site event staff to ensure they’re trained and follow Fever policies. Oversee event operations including device inventories (PDAs, computers, POS), ticket validation and related equipment, attendee flow to prevent bottlenecks, and on-site payment devices/accounts for F&B and merch. Handle customer complaints, follow communication procedures, represent Fever on-site as the main point of contact, and deliver daily pre- and post-event reporting to Fever managers.

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FursaFursa
Fever Up
Fever Up
3 years ago

Onsite Coordinator

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Last checked: 2 hours agoStatus: Live

Job Summary

Coordinate and manage on-site event staff to ensure they’re trained and follow Fever policies. Oversee event operations including device inventories (PDAs, computers, POS), ticket validation and related equipment, attendee flow to prevent bottlenecks, and on-site payment devices/accounts for F&B and merch. Handle customer complaints, follow communication procedures, represent Fever on-site as the main point of contact, and deliver daily pre- and post-event reporting to Fever managers.
Location: Melbourne
Workplace: Onsite
Employment Type: Full time
Job Function: Executive & General Management

Key Responsibilities

  • •Coordinate and manage on-site event staff, ensuring training on assigned duties and adherence to Fever policies.
  • •Run event operations including device inventory management (PDAs, computers, POS, etc.).
  • •Control ticket validation systems and devices (Fever Partners App).
  • •Manage attendee flow across the experience to avoid bottlenecks, crowding, and queue issues.
  • •Handle on-site customer complaints and provide solutions within time limits, then report event status daily to Fever managers.

Pay and Benefits

Perks:Health Insurance

Key Requirements

  • •Fluency in English.
  • •Excellent face-to-face communication skills.
  • •Highly organized with strong time management skills.
  • •Ability to solve problems strategically and efficiently when on-site issues arise.
  • •Collaborative, willing to work required event tasks and improve experiences based on feedback.
Skills:CommunicationOrganizationTime managementProblem-solvingCollaborationDecisiveness
Languages:English

Company Brief

Fever Up
Fever is a global events discovery and ticketing platform that curates and sells experiences, from immersive theatre and pop-ups to concerts and local activities, helping venues and organizers reach audiences worldwide.
Industry: Events & Live Entertainment
Company Size: Large (251 to 1,000 employees)
Growth: Scaleup
Headquarters: Madrid, Spain
Founded: 2011
WebsiteLinkedIn