Global Head of Account Solutions, GPS (London, GB, E14 5HQ)

HSBC
London
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceSkills: ["Communication","Commercial judgement","Stakeholder management","Structured problem-solving"]

Set global direction for the Account Solutions product pillar within HSBC’s Global Payment Solutions (GPS) Liquidity value stream. Own end-to-end product management, including performance monitoring, investment prioritisation, and product governance as a first line of defense. Oversee account servicing performance and risk controls, manage account pricing tariffs and certifications, and drive global commercialisation across distribution channels to deliver pricing, revenue, and client experience outcomes.

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FursaFursa
HSBC
HSBC
1 day ago

Global Head of Account Solutions, GPS (London, GB, E14 5HQ)

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Last checked: 10 hours agoStatus: Live

Job Summary

Set global direction for the Account Solutions product pillar within HSBC’s Global Payment Solutions (GPS) Liquidity value stream. Own end-to-end product management, including performance monitoring, investment prioritisation, and product governance as a first line of defense. Oversee account servicing performance and risk controls, manage account pricing tariffs and certifications, and drive global commercialisation across distribution channels to deliver pricing, revenue, and client experience outcomes.
Location: London
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Sr. Director level

Key Responsibilities

  • •Shape and deliver the global product strategy for Account Solutions aligned to the Liquidity SVS strategy and Future State Architecture.
  • •Oversee product development and investment budget to deliver agreed outcomes and return on investment.
  • •Govern end-to-end product management activities, including initiative delivery, performance monitoring, and optimisation using product MI.
  • •Own account pricing tariffs, including value exchange oversight, annual certifications, and pricing/revenue optimisation initiatives.
  • •Establish product governance as first line of defense, maintain Global Product Inventory, and oversee account servicing performance and risk/control oversight.

Key Requirements

  • •Substantial experience in product management, client management, business transformation, or bank operations.
  • •Demonstrate clear written and verbal communication with senior and cross-functional stakeholders.
  • •Experience working across Product, Technology, and Operations within large cross-functional organisations.
  • •Hands-on capability evaluating product performance using MI and translating insights into optimisation initiatives.
  • •Experience setting and governing pricing approaches through relevant governance forums with strong risk and control expectations.
Experience:Banking
Skills:CommunicationCommercial judgementStakeholder managementStructured problem-solving
Tech Stack:MIOKRsKPIs

Company Brief

HSBC
Global banking and financial services organisation offering retail, commercial, corporate and investment banking, wealth management, and global markets services across Europe, Asia, the Americas and the Middle East.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1865
Glassdoor
Glassdoor: 3.6
WebsiteLinkedIn