Service Delivery Coordinator

Black Box
Malaysia
Workplace: OnsiteFull timeFunction: Transportation & Fleet OperationsExperience: 2+ yearsEducation: bachelorsSkills: ["Communication","Attention to detail","Problem-solving","Organization","Teamwork"]

Plan and coordinate day-to-day project and service delivery activities, ensuring tasks are completed on time and within budget. Manage documentation, reports, and communications across multiple teams, while leveraging project management tools to monitor progress. The role emphasizes cross-functional collaboration, data analysis, and ensuring quality and consistency, with a requirement to converse in Chinese and occasional weekend coverage.

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FursaFursa
Black Box
Black Box
11 months ago

Service Delivery Coordinator

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Last checked: 17 hours agoStatus: Live

Job Summary

Plan and coordinate day-to-day project and service delivery activities, ensuring tasks are completed on time and within budget. Manage documentation, reports, and communications across multiple teams, while leveraging project management tools to monitor progress. The role emphasizes cross-functional collaboration, data analysis, and ensuring quality and consistency, with a requirement to converse in Chinese and occasional weekend coverage.
Location: Malaysia
Workplace: Onsite
Employment Type: Full time
Job Function: Transportation & Fleet Operations

Key Responsibilities

  • •Execute processes and methodologies in a consistent manner for project coordination activities.
  • •Maintain project specific documentation and records involving multiple contributing teams.
  • •Coordinate projects and events and maintain communication with all parties involved.
  • •Communicate with stakeholders, project teams, management and vendors to collect project related information to keep accurate, up-to-date project records.
  • •Analyze project data, including analysis of budget, resource utilization and project delivery performance.

Key Requirements

  • •Bachelor’s Degree in Computer Science, Information Systems, Business or related field, or equivalent, relevant experience.
  • •Minimum of 2 years Project Coordination experience within the technology services industry.
  • •Knowledge of project management and technical documentation tools.
  • •Knowledge of standardized project management methodologies and processes.
  • •Excellent organizational skills with a commitment to meeting deadlines and expectations while ensuring overall quality of delivery.
Experience:2+ yearsTechnology services
Education:Bachelor's
Skills:CommunicationAttention to detailProblem-solvingOrganizationTeamwork
Languages:Chinese
Tech Stack:MS OfficeMS ProjectSharePointSalesforceERPCloud based technology systems

Company Brief

Black Box
Provides technology infrastructure and managed IT services for enterprises, including network connectivity, data center solutions, collaboration/AV systems, and managed security and support services.
Industry: Professional Services
Headquarters: Pittsburgh, United States
Founded: 1976
Website