Cloudflare

1 month ago

Customer Engineer, India (Based in Mumbai)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Serve as a quota-bearing technical advisor to Cloudflare customers in India, owning technical discovery, architecture design, PoCs, and ongoing adoption. Partner with Account Executives to drive high-value architectural design, quarterly business reviews, and expansion opportunities across Cloudflare’s Security, Networking and Developer Platforms, using AI-augmented workflows to minimize admin toil and deliver measurable business outcomes.

Location: Mumbai

Workplace: Remote

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Key Responsibilities

•Technical Validation: Partner closely with Account Executives to lead technical discovery, build bespoke architectures, and deliver compelling product demonstrations and PoCs across Cloudflare’s portfolio (Security, Networking and Developer Platforms).
•Trusted Advisory: Act as a trusted technical advisor throughout the entire customer lifecycle, maintaining a continuous, deep relationship with key stakeholders from initial onboarding through maturity, renewal, and expansion.
•Strategic Alignment: Own the long-term technical relationship across the entire customer lifecycle, ensuring continuous alignment between the customer’s evolving business goals and our product roadmap.
•Commercial Accountability & Expansion: Carry a variable quota tied directly to new business acquisition and/or ongoing account growth. You will be commercially accountable for ensuring deep platform adoption, retaining revenue, and identifying strategic cross-sell and up-sell opportunities based on product usage data. Lead technical Quarterly Business Reviews (QBRs) to translate platform capabilities into return on investment for C-level executives.
•AI Orchestration & Workflow Automation: Act as an AI-Augmented engineer. Leverage AI agents and internal platforms to automate routine tasks such as RFP/Security Questionnaire responses, sandbox provisioning, and basic telemetry monitoring, reclaiming time for strategic customer advisory.

Key Requirements

•Experience in a customer-facing technical role, such as Solutions Engineering, Customer Engineering, Sales Engineering, or Forward Deployed Engineer.

Experience:CloudSecurityNetworkingEnterprise architecture

Skills:CommunicationPresentationStakeholder managementProblem-solving

Languages:English

Tech Stack:PythonJavaScriptWorkers AIAI GatewayCloudflareDNSDDoSCloud infrastructure

Company Brief

Cloudflare

Provides a global network and cloud platform that delivers security, performance, and reliability services for web applications, APIs, and Internet properties, including CDN, DDoS protection, DNS, and zero-trust security solutions.

Industry: Cybersecurity

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: San Francisco, United States

Founded: 2009

Website LinkedIn

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Cloudflare

1 month ago

Customer Engineer, India (Based in Mumbai)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Location: Mumbai

Workplace: Remote

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Key Responsibilities

•Technical Validation: Partner closely with Account Executives to lead technical discovery, build bespoke architectures, and deliver compelling product demonstrations and PoCs across Cloudflare’s portfolio (Security, Networking and Developer Platforms).
•Trusted Advisory: Act as a trusted technical advisor throughout the entire customer lifecycle, maintaining a continuous, deep relationship with key stakeholders from initial onboarding through maturity, renewal, and expansion.
•Strategic Alignment: Own the long-term technical relationship across the entire customer lifecycle, ensuring continuous alignment between the customer’s evolving business goals and our product roadmap.
•Commercial Accountability & Expansion: Carry a variable quota tied directly to new business acquisition and/or ongoing account growth. You will be commercially accountable for ensuring deep platform adoption, retaining revenue, and identifying strategic cross-sell and up-sell opportunities based on product usage data. Lead technical Quarterly Business Reviews (QBRs) to translate platform capabilities into return on investment for C-level executives.
•AI Orchestration & Workflow Automation: Act as an AI-Augmented engineer. Leverage AI agents and internal platforms to automate routine tasks such as RFP/Security Questionnaire responses, sandbox provisioning, and basic telemetry monitoring, reclaiming time for strategic customer advisory.

Key Requirements

•Experience in a customer-facing technical role, such as Solutions Engineering, Customer Engineering, Sales Engineering, or Forward Deployed Engineer.

Experience:CloudSecurityNetworkingEnterprise architecture

Skills:CommunicationPresentationStakeholder managementProblem-solving

Languages:English

Tech Stack:PythonJavaScriptWorkers AIAI GatewayCloudflareDNSDDoSCloud infrastructure

Company Brief

Cloudflare

Industry: Cybersecurity

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: San Francisco, United States

Founded: 2009

Website LinkedIn