Senior Engineer, Field Service

Dell
France
Workplace: OnsiteFull timeEUR 50,150 - 64,900Function: Field Service, Maintenance & Skilled TradesExperience: 5+ yearsEducation: bachelorsSkills: ["Attention to detail","Collaboration","Communication"]

Install, configure, and test complex systems on customer sites as part of the Field Service team. Perform maintenance, troubleshooting, diagnostics, and parts replacement while following SOPs and safety/ESD standards. Partner with customers and product teams to validate accuracy before handoff, and document results by archiving case artifacts and preparing reports for decision reviews.

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FursaFursa
Dell
Dell
22 hours ago

Senior Engineer, Field Service

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Source: Company careers pageValidated by: Fursa AI
Last checked: 14 hours agoStatus: Live

Job Summary

Install, configure, and test complex systems on customer sites as part of the Field Service team. Perform maintenance, troubleshooting, diagnostics, and parts replacement while following SOPs and safety/ESD standards. Partner with customers and product teams to validate accuracy before handoff, and document results by archiving case artifacts and preparing reports for decision reviews.
Location: France
Workplace: Onsite
Employment Type: Full time
Job Function: Field Service, Maintenance & Skilled Trades
Seniority: Mid level

Key Responsibilities

  • •Install, configure, and test systems; document results.
  • •Apply troubleshooting methods, diagnostics, and parts replacement.
  • •Follow established SOPs and templates to ensure consistency and safety.
  • •Prepare reports for decision reviews and archive case artifacts in the repository.
  • •Participate in technical reviews and incorporate feedback.

Pay and Benefits

Salary: EUR 50,150 - 64,900

Key Requirements

  • •5+ years of related experience in a professional role or equivalent experience.
  • •Strong proficiency in field service practices, including working knowledge of networking/OS/hardware.
  • •Understanding of safety procedures and ESD standards.
  • •Excellent attention to detail and case hygiene (naming, links, formats).
  • •Effective collaboration and communication across partners.
Experience:5+ years
Education:Bachelor's in Engineering Technology
Skills:Attention to detailCollaborationCommunication
Certifications:OEM product certificationsCompTIA A+CompTIA Network+
Tech Stack:NetworkingOSHardware

Company Brief

Dell
Designs, manufactures and sells computers, servers, storage, networking equipment, and related IT solutions and services for consumers, small businesses, and enterprises worldwide.
Industry: Electronics Manufacturing
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Round Rock, United States
Founded: 1984
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Glassdoor: 3.8
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