Federal Technical Solutions Engineer

Arista Networks
United States
Workplace: HybridFull time71,000 - 137,000 annuallyFunction: Solutions Engineering & Sales EngineeringExperience: 2-5 yearsEducation: bachelorsSkills: ["Communication","Collaboration","Analytical thinking"]

Provide advanced technical support for U.S. federal customers, troubleshooting complex networking environments and collaborating with product, software, and hardware teams to ensure secure, compliant, and reliable deployments. Work in a federal-focused, cross-functional role that combines engineering expertise with customer success, documenting issues and contributing to knowledge bases to improve products and support.

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Arista Networks
Arista Networks
6 months ago

Federal Technical Solutions Engineer

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Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live
Reposted: similar role first listed 10 months ago

Job Summary

Provide advanced technical support for U.S. federal customers, troubleshooting complex networking environments and collaborating with product, software, and hardware teams to ensure secure, compliant, and reliable deployments. Work in a federal-focused, cross-functional role that combines engineering expertise with customer success, documenting issues and contributing to knowledge bases to improve products and support.
Location: United States
Workplace: Hybrid
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Provide advanced technical support for federal customers via phone, email, and secure communication channels.
  • •Troubleshoot and resolve complex hardware, software, and network configuration issues in data center, campus, and routing deployments.
  • •Collaborate with cross-functional teams to ensure timely resolution of escalated issues.
  • •Support product installation, operation, and optimization in compliance with federal security and operational standards.
  • •Document customer interactions, recurring issues, and provide feedback to engineering for continuous product improvement.

Pay and Benefits

Salary: 71,000 - 137,000 annually
Perks:Health InsuranceDentalVisionWellness StipendIncome ProtectionTax Savings

Key Requirements

  • •Bachelor’s or Master’s degree in Computer Science, Electrical Engineering, Information Technology, or related field
  • •2–5 years of hands-on experience in designing, deploying, configuring, and supporting network environments
  • •Strong understanding of networking protocols and technologies (AAA/TACACS, ACL, ARP, BGP, DHCP, Ethernet, ICMP, IGMP, IPv4/IPv6, LACP, LLDP, MPLS, NAT, OSPF, PIM, QoS, RIP, SNMP, STP/RSTP/MST, VLAN, VRF)
  • •Experience using troubleshooting tools such as tcpdump, Wireshark, and IXIA
  • •Strong Linux command-line and scripting familiarity (Python, shell, etc.)
  • •Excellent verbal and written communication skills in high-security/compliance-driven environments
  • •US Citizenship, background checks, potential clearance processes, etc. Active security clearances are preferred (TS/SCI), but not mandatory
  • •Experience supporting U.S. federal customers or integrators (DoD, IC, or Civilian) is preferred
  • •Familiarity with FIPS, DISA STIGs, and other government compliance standards
  • •Industry certifications (CCNP, JNCIP, Arista ACE, or similar) are a plus
Experience:2-5 yearsFederal governmentGovernment IT
Education:Bachelor's in Computer Science
Skills:CommunicationCollaborationAnalytical thinking
Certifications:CCNPJNCIPArista ACE
Languages:English
Tech Stack:TcpdumpWiresharkIXIAPythonShellLinuxBGPOSPFMPLSVLANNATAAA/TACACSACLIPv4IPv6

Eligibility

Security Clearance:TSSCI

Company Brief

Arista Networks
Designs and sells high-performance cloud networking hardware and software for large-scale data centers and enterprise environments, including switches, routers, and network operating systems focused on programmability, telemetry, and low-latency networking.
Industry: Networking Equipment
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Santa Clara, United States
Founded: 2004
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