Manager, Consumer Advisory Risk | Retail Bank

Discover Financial
Richmond
Full timeUSD 138,100 - 173,400 annuallyFunction: Consulting & AdvisoryExperience: 3+ yearsSkills: ["Verbal communication","Written communication","Problem-solving","Strong judgment","Collaboration"]

Lead first-line risk management for the Retail Consumer Bank, advising product and business teams to design products, processes, and technologies that identify and mitigate potential risks. Oversee risk assessments, document effective controls, and drive remediation for customer-impacting issues. Collaborate across teams and partners to execute risk event management, support audit/exams, and enable executive reporting while demonstrating strong judgment, communication, and problem-solving.

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Discover Financial
Discover Financial
1 day ago

Manager, Consumer Advisory Risk | Retail Bank

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Last checked: 17 hours agoStatus: Live

Job Summary

Lead first-line risk management for the Retail Consumer Bank, advising product and business teams to design products, processes, and technologies that identify and mitigate potential risks. Oversee risk assessments, document effective controls, and drive remediation for customer-impacting issues. Collaborate across teams and partners to execute risk event management, support audit/exams, and enable executive reporting while demonstrating strong judgment, communication, and problem-solving.
Location: Richmond
Employment Type: Full time
Job Function: Consulting & Advisory
Seniority: Manager level

Key Responsibilities

  • •Advise and consult with risk and business teams to develop well-designed products, processes, and supporting technologies.
  • •Manage relationships with product owners, process managers, compliance advisors, legal counsel, auditors, and other risk associates.
  • •Oversee risk event remediation for customer-impacting issues and help develop permanent corrective actions.
  • •Execute first-line risk assessments across the division and assist with establishing risk mitigation plans.
  • •Review and assess risk, document effective controls to address control gaps and enhance the control suite effectiveness (CSE).

Pay and Benefits

Salary: USD 138,100 - 173,400 annually

Key Requirements

  • •At least 3 years of experience in banking process management, risk management, product management, or operations.
  • •At least 2 years of project management experience.
  • •At least 2 years of experience partnering with internal business clients.
  • •5+ years of experience in risk management, financial services, technology, or product management.
  • •Professional certifications such as Business Process Management, Lean/Green Belt, CFE, CRM, CIA, CRMA, or CRCM.
Experience:3+ yearsBankingRisk managementFinancial servicesTechnologyProduct management
Skills:Verbal communicationWritten communicationProblem-solvingStrong judgmentCollaboration
Certifications:Business Process Management certificationLean or Green Belt CertificationCFECRMCIACRMACRCM

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Discover Financial
Provides consumer banking products, credit cards, personal loans, and payment services through the Discover brand. It operates a major U.S. financial network and serves individuals and merchants with lending and digital payment solutions.
Industry: Retail Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 10M to 25M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Riverwoods, United States
Founded: 1985
WebsiteLinkedIn