Customer Experience Banker - Dover, OH

Huntington Bancshares
United States
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementEducation: high_schoolSkills: ["Customer service","Sales","Relationship management","Communication","Presentation"]

Serve as a concierge for walk-in customers, proactively identifying financial goals and recommending deposit and other banking products. Deliver excellent service by resolving customer issues, accurately processing transactions, and supporting daily balancing. Grow consumer and business relationships through disciplined follow-up, outbound calling, and referral sourcing, while educating customers and connecting them to other bank areas. Ensure compliance with operational, security, risk, and regulatory policies.

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Huntington Bancshares
Huntington Bancshares
3 days ago

Customer Experience Banker - Dover, OH

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Source: Company careers pageValidated by: Fursa AI
Last checked: 10 hours agoStatus: Live

Job Summary

Serve as a concierge for walk-in customers, proactively identifying financial goals and recommending deposit and other banking products. Deliver excellent service by resolving customer issues, accurately processing transactions, and supporting daily balancing. Grow consumer and business relationships through disciplined follow-up, outbound calling, and referral sourcing, while educating customers and connecting them to other bank areas. Ensure compliance with operational, security, risk, and regulatory policies.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management

Key Responsibilities

  • •Provide excellent customer service and resolve customer issues.
  • •Educate customers on consumer deposit products.
  • •Proactively grow customer relationships via a disciplined sales process, follow-up, outbound calling, and referrals.
  • •Educate and refer customers to other bank areas to deepen relationships.
  • •Adhere to operational, security, risk, and regulatory policies and procedures while processing transactions accurately and balancing daily.

Key Requirements

  • •1 year customer service in banking, financial services, or goal driven retail sales (military service in related roles may be accepted).
  • •High School Diploma OR Bachelor’s Degree.
  • •Proven ability to provide customer service and resolve customer issues.
  • •Ability to understand and educate customers on consumer deposit products.
  • •Cash handling skills preferred (but not required).
Experience:BankingFinancial servicesRetail sales
Education:High School
Skills:Customer serviceSalesRelationship managementCommunicationPresentation
Tech Stack:Mobile servicesOnline banking services

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Huntington Bancshares
Regional bank holding company providing commercial and consumer banking, payments, wealth management, and lending services across the Midwestern and select other U.S. markets. It serves individuals, small businesses, and corporate clients through branches and digital channels.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Columbus, United States
Founded: 1866
WebsiteLinkedIn