Lucid Motors

1 month ago

Assistant Service Manager, Beverly Hills

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Lead and develop the Lucid Service Center team to deliver outstanding customer experiences, manage daily operations, and ensure timely repairs while maintaining compliance with industry standards. Drive performance, training, and effective communication to uphold Lucid’s service excellence.

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Administration & Executive Assistance

Seniority: Manager level

Key Responsibilities

•Manages and develops Service Team members and the day-to-day service business, including customer service interactions, reporting and repairs
•Performance Management: continually evaluate the performance of each employee and provide feedback on a consistent basis to drive results
•Select, train, and develop employees, ensuring all positions are filled in a timely manner
•Support, implement and provide follow-up for all training
•Ensure the team is providing the highest level of Lucid customer experience while developing top of the line, everlasting professional relationships with our clients/vendors

Travel: Low travel

Pay and Benefits

Salary: USD 114,400 - 157,300 hourly

Equity and Bonus:Equity

Perks:Health InsuranceDentalVision401kEquity

Key Requirements

•Minimum 5 years varied automotive service experience including measuring and holding team accountable for various KPI’s (e.g., CSI, Repair Completion Time, Days Down, PDI Turnaround)
•Experience managing a team of technicians for selection, development, performance management, engagement and training
•Exceptional ability to collaborate, motivate, and lead individuals, groups, and vendors
•Verifiable track record of excellence in Customer Service
•Willingness to assist on repairs on an as-needed basis

Experience:5+ yearsAutomotiveServiceLeadership

Skills:CommunicationLeadershipProblem-solvingCustomer service

Licenses:Valid driver’s license

Certifications:ASE CertificationsEPA 609 Certification

Languages:En

Tech Stack:Microsoft OfficeDMS software

Company Brief

Lucid Motors

Designs, engineers, and manufactures luxury electric vehicles and related charging and energy solutions, focusing on high-performance, long-range EVs and advanced vehicle technology for premium consumers.

Industry: Electric Vehicles

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Newark, California, United States

Founded: 2007

Website LinkedIn

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Lucid Motors

1 month ago

Assistant Service Manager, Beverly Hills

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Administration & Executive Assistance

Seniority: Manager level

Key Responsibilities

•Manages and develops Service Team members and the day-to-day service business, including customer service interactions, reporting and repairs
•Performance Management: continually evaluate the performance of each employee and provide feedback on a consistent basis to drive results
•Select, train, and develop employees, ensuring all positions are filled in a timely manner
•Support, implement and provide follow-up for all training
•Ensure the team is providing the highest level of Lucid customer experience while developing top of the line, everlasting professional relationships with our clients/vendors

Travel: Low travel

Pay and Benefits

Salary: USD 114,400 - 157,300 hourly

Equity and Bonus:Equity

Perks:Health InsuranceDentalVision401kEquity

Key Requirements

•Minimum 5 years varied automotive service experience including measuring and holding team accountable for various KPI’s (e.g., CSI, Repair Completion Time, Days Down, PDI Turnaround)
•Experience managing a team of technicians for selection, development, performance management, engagement and training
•Exceptional ability to collaborate, motivate, and lead individuals, groups, and vendors
•Verifiable track record of excellence in Customer Service
•Willingness to assist on repairs on an as-needed basis

Experience:5+ yearsAutomotiveServiceLeadership

Skills:CommunicationLeadershipProblem-solvingCustomer service

Licenses:Valid driver’s license

Certifications:ASE CertificationsEPA 609 Certification

Languages:En

Tech Stack:Microsoft OfficeDMS software

Company Brief

Lucid Motors

Industry: Electric Vehicles

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Newark, California, United States

Founded: 2007

Website LinkedIn