Senior Product Manager - Agentic Commerce

American Express
New York
Full timeUSD 123,000 - 215,250 annuallyFunction: Product ManagementSkills: ["Product intuition","Customer empathy","Cross-functional communication","Problem-solving","Stakeholder management"]

Drive the strategy and execution of Agentic Commerce capabilities for card members, shaping secure, seamless transaction experiences across channels. Partner with Engineering, Product, and cross-functional teams to apply emerging agent-to-agent and agentic payments protocols to Amex payments infrastructure. Collaborate with Fraud and Servicing, Network and Product, and Legal/Compliance/Risk on fraud prevention, disputes, data governance, and regulatory adherence. Build and launch self-service dashboards and experiences.

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FursaFursa
American Express
American Express
1 month ago

Senior Product Manager - Agentic Commerce

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live
Reposted: similar role first listed 4 weeks ago

Job Summary

Drive the strategy and execution of Agentic Commerce capabilities for card members, shaping secure, seamless transaction experiences across channels. Partner with Engineering, Product, and cross-functional teams to apply emerging agent-to-agent and agentic payments protocols to Amex payments infrastructure. Collaborate with Fraud and Servicing, Network and Product, and Legal/Compliance/Risk on fraud prevention, disputes, data governance, and regulatory adherence. Build and launch self-service dashboards and experiences.
Location: New York
Employment Type: Full time
Job Function: Product Management
Seniority: Mid level

Key Responsibilities

  • •Partner deeply with engineering to develop frameworks for applying evolving technologies to AI agent-facilitated payments.
  • •Define product requirements and deliver platform capabilities that advance Agentic Commerce experiences across channels.
  • •Collaborate with Fraud and Servicing on fraud prevention and disputes management for agentic transactions.
  • •Work with Network and Product teams to define and champion industry standards and protocols for agentic payments.
  • •Partner across Legal, Compliance, and Risk to develop data governance principles and ensure regulatory-compliant payment experiences.

Pay and Benefits

Salary: USD 123,000 - 215,250 annually
Perks:Health InsuranceDentalVisionLife InsuranceRetirementPaid Parental

Key Requirements

  • •5+ years of experience in product development/management or similar roles.
  • •Experience with issuer payments, including digital payments, fraud prevention, disputes, and payment processing.
  • •Strong product intuition and customer empathy, with clear articulation of product functionality.
  • •Ability to understand tech and product development processes and influence both technical and non-technical partners.
  • •Willingness to work within a highly regulated financial services environment and balance strategy with tactical execution.
Experience:PaymentsDigital paymentsFraudFinancial services
Skills:Product intuitionCustomer empathyCross-functional communicationProblem-solvingStakeholder management
Tech Stack:LLMsAI modelsAgent-to-Agent ProtocolAgentic Payments ProtocolX402Web Bot AuthTrusted Agent ProtocolModel Context Protocol

Company Brief

American Express
Provides global payment, credit, and travel-related financial services for consumers and businesses. Best known for its charge and credit cards, merchant payment network, and premium customer rewards and servicing.
Industry: Payments
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 1850
WebsiteLinkedIn