Training Representative

Esri
United States
Workplace: OnsiteFull timeUSD 20.5 - 34.85Function: Education & TrainingExperience: 2+ yearsEducation: bachelorsSkills: ["Communication","Interpersonal skills","Collaboration","Leadership","Problem-solving"]

Support Esri’s software user community by coordinating and managing logistics for training classes and related programs, including User Conference, internal and distributor training, and certifications. Serve as the main point of contact for customer and internal coordination needs, assess customer requirements, and recommend solutions. Build customer relationships aligned to training sales goals, handle scheduling, staffing, equipment, and locations, and support revenue growth by enrolling wait-listed and cancelled-upon students. Generate SAP reports as needed.

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Esri
Esri
1 day ago

Training Representative

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Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live

Job Summary

Support Esri’s software user community by coordinating and managing logistics for training classes and related programs, including User Conference, internal and distributor training, and certifications. Serve as the main point of contact for customer and internal coordination needs, assess customer requirements, and recommend solutions. Build customer relationships aligned to training sales goals, handle scheduling, staffing, equipment, and locations, and support revenue growth by enrolling wait-listed and cancelled-upon students. Generate SAP reports as needed.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Education & Training
Seniority: Mid level

Key Responsibilities

  • •Coordinate and manage logistics for training classes by collaborating with customers and internal teams.
  • •Identify and analyze customer needs and recommend appropriate solutions.
  • •Develop and maintain customer relationships to support training sales goals and customer experience.
  • •Develop, manage, and communicate event details including schedules, staffing, equipment, classroom setup, and location details.
  • •Serve as the main point of contact for customers and internal teams and support revenue by enrolling wait-listed or cancelled-upon students; generate SAP reports as needed.

Pay and Benefits

Salary: USD 20.5 - 34.85
Perks:Health InsuranceDentalVision401kProfit SharingPaid Leave

Key Requirements

  • •2+ years of experience in a fast-paced, deadline-oriented business environment.
  • •Excellent written and verbal communication skills.
  • •Strong interpersonal and collaboration skills for working with internal and external customers.
  • •Ability to work independently with high attention to detail, handle last-minute changes, and manage multiple tasks.
  • •Proficiency with Microsoft Office (Outlook, Word, Excel) and ability to meet a 45 words-per-minute typing minimum.
Experience:2+ years
Education:Bachelor's in Business Administration, Marketing, Communications or related field
Skills:CommunicationInterpersonal skillsCollaborationLeadershipProblem-solving
Languages:English
Tech Stack:SAPSalesforceMicrosoft OfficeOutlookWordExcel

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Esri
Provides geographic information system (GIS) software, location intelligence, mapping tools, and spatial analytics to governments, businesses, and researchers for visualizing, analyzing, and managing geographic data.
Industry: Enterprise Software
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Redlands, United States
Founded: 1969
Glassdoor
Glassdoor: 4.1
WebsiteLinkedIn