Solution Advisor Associate CX - SAP Academy for Customer Success - Türkiye (Hybrid)

SAP
Istanbul
Workplace: HybridFull timeFunction: Customer Success & Account ManagementSkills: ["Problem-solving","Project management","Creative thinking","Collaboration","Emotional intelligence","Cultural awareness","Stakeholder engagement","Adaptability","Learning mindset","Communication"]

Work with customers and prospects as a Solution Advisor subject matter expert to solve business challenges using SAP solutions. Support deals through discovery sessions, executive meetings, presentations, and software demonstrations that communicate SAP’s value. Participate in marketing events, lead Design Thinking sessions, and collaborate with the sales team to identify growth and “whitespace” opportunities at existing accounts as part of SAP’s Next Gen Academy program.

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FursaFursa
SAP
SAP
2 hours ago

Solution Advisor Associate CX - SAP Academy for Customer Success - Türkiye (Hybrid)

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Last checked: 2 hours agoStatus: Live

Job Summary

Work with customers and prospects as a Solution Advisor subject matter expert to solve business challenges using SAP solutions. Support deals through discovery sessions, executive meetings, presentations, and software demonstrations that communicate SAP’s value. Participate in marketing events, lead Design Thinking sessions, and collaborate with the sales team to identify growth and “whitespace” opportunities at existing accounts as part of SAP’s Next Gen Academy program.
Location: Istanbul
Workplace: Hybrid
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Partner with customers and prospects to help solve business challenges and meet objectives using SAP solutions.
  • •Provide functional and technical knowledge across the sales cycle, supporting deals through discovery sessions, executive meetings, and presentations.
  • •Deliver software demonstrations that communicate SAP’s unique value proposition.
  • •Participate in marketing events and lead Design Thinking sessions.
  • •Collaborate with the broader sales team to identify whitespace opportunities at existing accounts.
Travel: High travel

Key Requirements

  • •2-3 years of professional experience with a foundation in technical and business processes, exposure to relevant technologies/solutions, and customer-facing skills.
  • •Strong technical and business process knowledge combined with complex problem-solving to support solution delivery and operational efficiency.
  • •Ability to quickly learn new concepts, adapt to changing environments, and apply knowledge to deliver results.
  • •Understanding of AI fundamentals, uses, and ethics, including an AI adoption mindset and context engineering.
  • •Proficiency in English and a curious, agile mindset with strong problem-solving, project management, creative thinking, and collaboration skills.
Skills:Problem-solvingProject managementCreative thinkingCollaborationEmotional intelligenceCultural awarenessStakeholder engagementAdaptabilityLearning mindsetCommunication
Languages:English
Tech Stack:SAP solutionsERPCloudArtificial intelligenceAI fundamentalsAgentic AIContext engineering

Company Brief

SAP
Global enterprise software company best known for ERP systems and business applications covering finance, supply chain, procurement, HR, analytics, and customer management for large organizations.
Industry: Enterprise Software
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Walldorf, Germany
Founded: 1972
Glassdoor
Glassdoor: 4.1
WebsiteLinkedInGlassdoor