eSales - W.I. Simonson Mercedes Benz

Sonic Automotive
Santa Monica
Workplace: OnsiteFull timeUSD 8,000 - 14,000 monthlyFunction: SalesExperience: 1+ yearsSkills: ["Communication","Customer service","Lead management","Multi-tasking","Organizational skills","Time management","Relationship building","Adaptability"]

Engage with customers contacting the dealership to buy new or pre-owned vehicles by managing inbound calls, internet inquiries, and chats. Use lead management tools and CRM software to respond promptly and professionally, qualify needs, provide pricing and payment quotes, and generate sales appointments. Stay current on inventory, finance and incentive programs, KPIs, and outreach cadence, while completing ongoing training to improve customer experience and sales performance.

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Sonic Automotive
Sonic Automotive
5 days ago

eSales - W.I. Simonson Mercedes Benz

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live

Job Summary

Engage with customers contacting the dealership to buy new or pre-owned vehicles by managing inbound calls, internet inquiries, and chats. Use lead management tools and CRM software to respond promptly and professionally, qualify needs, provide pricing and payment quotes, and generate sales appointments. Stay current on inventory, finance and incentive programs, KPIs, and outreach cadence, while completing ongoing training to improve customer experience and sales performance.
Location: Santa Monica
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Entry level

Key Responsibilities

  • •Answer inbound phone calls, internet inquiries, and chats.
  • •Provide guests timely, relevant responses to address questions and needs.
  • •Facilitate providing guests price and purchasing information, including payment options and quotes.
  • •Generate sales and acquisition appointments.
  • •Manage organizers/follow-ups for active guests and adhere to required outreach cadence while tracking KPIs.

Pay and Benefits

Salary: USD 8,000 - 14,000 monthly
Perks:Health InsuranceDentalVisionHsa401kPaid LeaveCar Discounts

Key Requirements

  • •Minimum 1 year call center or sales focused experience.
  • •Able to set priorities, multi-task, and achieve goals.
  • •Ability to perform in a fast paced environment.
  • •Exceptional communication skills (written and verbal) and highly proficient verbal phone skills.
  • •Evening and weekend schedule availability required.
Experience:1+ years
Skills:CommunicationCustomer serviceLead managementMulti-taskingOrganizational skillsTime managementRelationship buildingAdaptability
Languages:English
Tech Stack:CRM softwareComputer

Company Brief

Sonic Automotive
Operates as an automotive retailer owning and operating new and used vehicle dealerships, providing vehicle service, repair, parts, and financing solutions across the United States.
Industry: Retail (Offline)
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Charlotte, United States
Founded: 1997
WebsiteLinkedIn