InterSystems

3 weeks ago

Senior Product Manager – Rural Health Managed Services

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Lead the operational strategy and delivery of Rural Health Managed Services, ensuring healthcare SaaS offerings are secure, scalable, compliant, and ready to support customers in highly regulated environments. Partner with Product, Engineering, Operations, Security, Compliance, Customer Success, Sales, and leadership to define readiness standards, automate onboarding and deployment, drive reliability and observability, and translate healthcare regulatory requirements into operational processes and managed service capabilities.

Location: Boston

Workplace: Onsite

Employment Type: Full time

Job Function: Product Management

Seniority: Mid level

Key Responsibilities

•Lead the operational roadmap for Rural Health Managed Services solutions.
•Partner with Product Management and Engineering to ensure new capabilities are operationally ready, scalable, secure, and supportable.
•Prioritize initiatives improving customer onboarding, deployment automation, service reliability, observability, and operational efficiency.
•Define operational readiness standards, service delivery requirements, and acceptance criteria for new platform capabilities.
•Translate healthcare regulatory and certification requirements into scalable operational processes and managed service capabilities, supporting readiness for Medicare, Medicaid, RHCs, CAHs, FQHCs, and related programs.

Pay and Benefits

Salary: USD 158,000 - 232,000 annually

Perks:Health InsuranceDentalVision401kPaid LeaveHolidaysParental LeaveDisabilityLife InsuranceLong-term Disability

Key Requirements

•Bachelor’s degree in Business, Computer Science, Information Systems, Engineering, Healthcare Informatics, or a related field.
•12+ years of experience in Product Management, Solution Ownership, Managed Services, SaaS Operations, Healthcare Technology, Service Delivery, or related leadership roles.
•Proven experience leading enterprise-scale SaaS, cloud, platform, healthcare technology, or managed services initiatives translating business, customer, regulatory, certification, and operational requirements into delivery capabilities.
•Strong knowledge of cloud platforms, DevOps, automation, observability, operational scalability, ITIL/ITSM, and SRE best practices.
•Experience working in regulated healthcare environments and translating healthcare regulatory/certification requirements into operational processes, support models, and readiness activities (audits/accreditation/compliance programs).

Experience:12+ yearsHealthcareSaaSManaged servicesCloudDevOps

Education:Bachelor's

Skills:Operational leadershipCross-functional collaborationStakeholder managementExecutive communicationContinuous improvement

Certifications:CSPOSAFeITILPMPAWSAzureGCP

Languages:English

Tech Stack:Cloud platformsDevOpsAutomationObservabilityITILIT Service Management (ITSM)Site Reliability Engineering (SRE)JiraAzure DevOpsHL7FHIRTEFCAUSCDI

Company Brief

InterSystems

Develops database management, interoperability, and analytics platforms—particularly for healthcare and financial services. Known for products like Caché, Ensemble, HealthShare and the InterSystems IRIS data platform enabling integrated data management and real-time applications.

Industry: Data Infrastructure

Company Size: Enterprise (1,001+ employees)

Growth: Established Company

Headquarters: Cambridge, United States

Founded: 1978

Website LinkedIn

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InterSystems

3 weeks ago

Senior Product Manager – Rural Health Managed Services

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Location: Boston

Workplace: Onsite

Employment Type: Full time

Job Function: Product Management

Seniority: Mid level

Key Responsibilities

•Lead the operational roadmap for Rural Health Managed Services solutions.
•Partner with Product Management and Engineering to ensure new capabilities are operationally ready, scalable, secure, and supportable.
•Prioritize initiatives improving customer onboarding, deployment automation, service reliability, observability, and operational efficiency.
•Define operational readiness standards, service delivery requirements, and acceptance criteria for new platform capabilities.
•Translate healthcare regulatory and certification requirements into scalable operational processes and managed service capabilities, supporting readiness for Medicare, Medicaid, RHCs, CAHs, FQHCs, and related programs.

Pay and Benefits

Salary: USD 158,000 - 232,000 annually

Perks:Health InsuranceDentalVision401kPaid LeaveHolidaysParental LeaveDisabilityLife InsuranceLong-term Disability

Key Requirements

•Bachelor’s degree in Business, Computer Science, Information Systems, Engineering, Healthcare Informatics, or a related field.
•12+ years of experience in Product Management, Solution Ownership, Managed Services, SaaS Operations, Healthcare Technology, Service Delivery, or related leadership roles.
•Proven experience leading enterprise-scale SaaS, cloud, platform, healthcare technology, or managed services initiatives translating business, customer, regulatory, certification, and operational requirements into delivery capabilities.
•Strong knowledge of cloud platforms, DevOps, automation, observability, operational scalability, ITIL/ITSM, and SRE best practices.
•Experience working in regulated healthcare environments and translating healthcare regulatory/certification requirements into operational processes, support models, and readiness activities (audits/accreditation/compliance programs).

Experience:12+ yearsHealthcareSaaSManaged servicesCloudDevOps

Education:Bachelor's

Skills:Operational leadershipCross-functional collaborationStakeholder managementExecutive communicationContinuous improvement

Certifications:CSPOSAFeITILPMPAWSAzureGCP

Languages:English

Tech Stack:Cloud platformsDevOpsAutomationObservabilityITILIT Service Management (ITSM)Site Reliability Engineering (SRE)JiraAzure DevOpsHL7FHIRTEFCAUSCDI

Company Brief

InterSystems

Industry: Data Infrastructure

Company Size: Enterprise (1,001+ employees)

Growth: Established Company

Headquarters: Cambridge, United States

Founded: 1978

Website LinkedIn