Business Continuity and Incident Management (Azcapotzalco, Ciudad de México, MX, 02230)

HSBC
Mexico
Workplace: OnsiteFull timeFunction: Design (Product/UX/UI/Visual)Experience: 3-5 yearsEducation: mastersSkills: ["Communication","Negotiation","Planning","Project management","Risk management"]

Plan, coordinate, and implement business continuity and incident management activities across departments in HBMX‑EDPM, ensuring end-to-end planning with stakeholders around scope, deliverables, timelines, and service levels. Serve as the primary BCIM point of contact, implement BCIM standards and local regulatory requirements, operate the incident management framework, and coordinate robust testing. Manage audits, governance, controls, and risk requirements, and drive BCIM training and awareness in GSC MX.

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FursaFursa
HSBC
HSBC
1 day ago

Business Continuity and Incident Management (Azcapotzalco, Ciudad de México, MX, 02230)

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Last checked: 6 hours agoStatus: Live

Job Summary

Plan, coordinate, and implement business continuity and incident management activities across departments in HBMX‑EDPM, ensuring end-to-end planning with stakeholders around scope, deliverables, timelines, and service levels. Serve as the primary BCIM point of contact, implement BCIM standards and local regulatory requirements, operate the incident management framework, and coordinate robust testing. Manage audits, governance, controls, and risk requirements, and drive BCIM training and awareness in GSC MX.
Location: Mexico
Workplace: Onsite
Employment Type: Full time
Job Function: Design (Product/UX/UI/Visual)
Seniority: Manager level

Key Responsibilities

  • •Plan, coordinate, and implement Business Continuity and Incident Management activities across departments, ensuring end-to-end planning with stakeholders.
  • •Act as the single, primary point of contact for BCIM-related queries for BCIM entities/areas.
  • •Implement BCIM standards, initiatives, and local regulatory requirements; coordinate and operate the incident management framework and business recovery.
  • •Coordinate robust testing for Business and Functions according to the agreed schedule and ensure BC plans meet standards and local regulation.
  • •Manage audits, governance, control, and risk requirements; track compliance certificate progress and maintain internal control standards.

Pay and Benefits

Perks:Paid Leave

Key Requirements

  • •3–5 years of experience in Business Continuity and Incident Management.
  • •Strong experience in Business Continuity and Crisis Management.
  • •Strong knowledge of local financial regulation.
  • •Proven experience in programme deployment or project management with fixed deadlines.
  • •Fluent English and strong proficiency with Microsoft tools (PowerPoint, Excel).
Experience:3-5 yearsFinancial servicesIncident management
Education:Master's
Skills:CommunicationNegotiationPlanningProject managementRisk management
Certifications:BCI UKDRII USA (CBCP)
Languages:English
Tech Stack:Microsoft PowerPointMicrosoft Excel

Company Brief

HSBC
Global banking and financial services organisation offering retail, commercial, corporate and investment banking, wealth management, and global markets services across Europe, Asia, the Americas and the Middle East.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1865
Glassdoor
Glassdoor: 3.6
WebsiteLinkedIn