Senior Agent Product Manager

Decagon
São Paulo
Workplace: OnsiteFull timeFunction: Product ManagementExperience: 6+ yearsEducation: bachelorsSkills: ["Executive presence","Trusted advisor","Strategic thinking","Comfort in ambiguity","Feedback-loop ownership"]

Own end-to-end delivery, adoption, and expansion of AI agent solutions for Fortune 500 customers. Partner directly with C-suite stakeholders to define transformation roadmaps, scope outcomes, and build enterprise-grade agents tailored to customer workflows. Lead technical win on strategic accounts, direct forward-deployed engineers to deliver at scale, and feed real frontline learnings into Product and Engineering to shape the roadmap and playbooks.

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FursaFursa
Decagon
Decagon
16 hours ago

Senior Agent Product Manager

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Source: Company careers pageValidated by: Fursa AI
Last checked: 12 minutes agoStatus: Live

Job Summary

Own end-to-end delivery, adoption, and expansion of AI agent solutions for Fortune 500 customers. Partner directly with C-suite stakeholders to define transformation roadmaps, scope outcomes, and build enterprise-grade agents tailored to customer workflows. Lead technical win on strategic accounts, direct forward-deployed engineers to deliver at scale, and feed real frontline learnings into Product and Engineering to shape the roadmap and playbooks.
Location: São Paulo
Workplace: Onsite
Employment Type: Full time
Job Function: Product Management
Seniority: Mid level

Key Responsibilities

  • •Own technical delivery, adoption, and expansion of AI solutions for customer accounts end-to-end.
  • •Partner with customer leadership to define and drive AI transformation roadmaps from first conversation through production and expansion.
  • •Design, build, and optimize enterprise-grade AI agents in production around customer workflows, pain points, and goals.
  • •Develop reusable frameworks and playbooks that scale across accounts and inform the product roadmap.
  • •Direct forward-deployed engineers and partner teams to deliver at scale while staying accountable for outcomes.

Pay and Benefits

Perks:Health InsuranceDentalVisionLife InsuranceDisability BenefitsRetirement401kParental LeaveFertility BenefitsMonthly StipendMeal Allowance

Key Requirements

  • •6+ years owning ambiguous, high-stakes outcomes and earning trust of senior executives (e.g., engagement/project/senior manager, product manager, founder, or forward-deployed/solutions roles).
  • •Strong builder instinct to design and build the actual solution, not only diagnose or manage implementation.
  • •Strong technical acumen to understand and shape AI agent designs and hold technical conversations with engineers and executives.
  • •Executive presence as a trusted advisor to senior decision-makers at large, complex organizations.
  • •Fluent in Brazilian Portuguese.
Experience:6+ yearsAIEnterprise softwareFortune 500
Education:Bachelor's in Computer Science, Engineering, or Math
Skills:Executive presenceTrusted advisorStrategic thinkingComfort in ambiguityFeedback-loop ownership
Languages:Brazilian Portuguese
Tech Stack:AI agentsVoiceChatEmailSMS

Company Brief

Decagon
Builds conversational AI agents and a platform that automates customer support across chat, email, and voice, enabling brands to deliver concierge-level customer experiences at scale.
Industry: AI & Machine Learning
Company Size: Medium (51 to 250 employees)
Growth: Scaleup
Valuation: Unicorn (USD 1B+)
Funding: Series C
Headquarters: San Francisco, United States
Founded: 2023
Glassdoor
Glassdoor: 3.9
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