BB Relationship Manager (Glasgow, GB, G2 1RW)

HSBC
Glasgow
Workplace: HybridFull timeFunction: Customer Success & Account ManagementSkills: ["Customer focus","Relationship building","Networking","Risk management","Compliance"]

Manage a portfolio of SME clients through face-to-face relationship coverage, providing dedicated service while driving sales, risk oversight, and operational delivery. Grow revenue by understanding customer needs, identifying opportunities to expand and broaden relationships, and delivering fair outcomes through proactive credit risk assessments and customer due diligence. Base location is Glasgow with occasional travel to support meetings and collaboration.

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FursaFursa
HSBC
HSBC
4 days ago

BB Relationship Manager (Glasgow, GB, G2 1RW)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 16 hours agoStatus: Live

Job Summary

Manage a portfolio of SME clients through face-to-face relationship coverage, providing dedicated service while driving sales, risk oversight, and operational delivery. Grow revenue by understanding customer needs, identifying opportunities to expand and broaden relationships, and delivering fair outcomes through proactive credit risk assessments and customer due diligence. Base location is Glasgow with occasional travel to support meetings and collaboration.
Location: Glasgow
Workplace: Hybrid
Employment Type: Full time
Job Function: Customer Success & Account Management

Key Responsibilities

  • •Provide dedicated customer service to a portfolio of SME clients with accountability for sales, service, risk, and operational delivery.
  • •Meet with up to 60 SME clients in the portfolio face to face.
  • •Drive revenue growth by adopting a needs-based approach to engage clients and win new business.
  • •Grow the business sustainably by identifying opportunities to expand the portfolio and broaden client relationships.
  • •Perform proactive credit risk assessments and customer due diligence reviews to ensure fair outcomes.
Travel: Low travel

Key Requirements

  • •Experience working in financial services with an established network in Diversified Industries.
  • •Proven ability to identify and meet customer needs.
  • •Evidence of commercial and complex lending will be advantageous.
  • •Experience leading and delivering excellent customer service, with a proactive approach to improving it.
  • •Comprehensive understanding of risk management and experience ensuring compliance with relevant regulatory processes.
Experience:Financial services
Skills:Customer focusRelationship buildingNetworkingRisk managementCompliance

Company Brief

HSBC
Global banking and financial services organisation offering retail, commercial, corporate and investment banking, wealth management, and global markets services across Europe, Asia, the Americas and the Middle East.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1865
Glassdoor
Glassdoor: 3.6
WebsiteLinkedIn