Venue Usher/Ticket Taker $20 per hour - The Magnolia

Live Nation Entertainment
California
Workplace: OnsitePart timeUSD 16.9 - 20 hourlyFunction: Customer Support (Service Desk)Experience: 1+ yearsEducation: high_schoolSkills: ["Communication","Interpersonal skills","Judgment","Tact","Diplomacy"]

Ensure a safe, clean, and welcoming venue experience by greeting guests, scanning and verifying tickets, answering questions, and directing patrons to their seats and exits. Resolve guest complaints, assist guests with special needs, and support entry requirements by checking passes and credentials. Help implement recycling and sustainability efforts and assist with closing tasks at the end of the show as needed.

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Live Nation Entertainment
Live Nation Entertainment
2 months ago

Venue Usher/Ticket Taker $20 per hour - The Magnolia

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live
Reposted: similar role first listed 1 month ago

Job Summary

Ensure a safe, clean, and welcoming venue experience by greeting guests, scanning and verifying tickets, answering questions, and directing patrons to their seats and exits. Resolve guest complaints, assist guests with special needs, and support entry requirements by checking passes and credentials. Help implement recycling and sustainability efforts and assist with closing tasks at the end of the show as needed.
Location: California
Workplace: Onsite
Employment Type: Part time
Job Function: Customer Support (Service Desk)
Seniority: Entry level

Key Responsibilities

  • •Greet guests and scan/verify tickets upon entry; answer questions and help guests locate their seats.
  • •Assist with keeping the venue safe, clean, and presentable during events.
  • •Resolve guest complaints or problems and provide assistance to guests with special needs.
  • •Verify the authenticity of tickets/passes and may verify staff credentials for restricted areas.
  • •Support venue sustainability and recycling efforts and assist with end-of-show closing tasks as requested by management.

Pay and Benefits

Salary: USD 16.9 - 20 hourly

Key Requirements

  • •High school diploma (or equivalent) preferred.
  • •At least 1+ year in a guest service role preferred.
  • •Excellent verbal, written, and interpersonal communication skills.
  • •Strong judgment, tact, and diplomacy to handle guest interactions professionally.
  • •Ability to constantly walk and climb stairs, with occasional sitting and lifting/carrying up to 25 lbs+.
Experience:1+ yearsGuest service
Education:High School
Skills:CommunicationInterpersonal skillsJudgmentTactDiplomacy

Company Brief

Live Nation Entertainment
Operates a global live entertainment platform that promotes concerts, manages ticketing, and runs venues and festivals. Connects artists, fans, and brands through large-scale events, sponsorships, and digital ticketing services.
Industry: Events & Live Entertainment
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Beverly Hills, United States
Founded: 2010
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