International Strategy & Operations Senior Manager, Commerce

Whatnot
London, Dublin
Workplace: HybridFull timeGBP 131,000 - 175,000 annuallyFunction: Strategy & Corporate DevelopmentExperience: 8-10 yearsSkills: ["Analytical judgment","Communication","Stakeholder management","Cross-functional leadership","Strategic thinking"]

Drive post-purchase operations strategy across the marketplace ecosystem, partnering with Product, Engineering, and Operations to deliver scalable, high-quality user experiences. Translate operational data and user interactions into priorities, roadmaps, and initiatives that improve quality, speed, and scalability. Lead cross-functional initiatives end-to-end and design scalable processes, systems, and operating models while continuously assessing performance to improve efficiency and resilience.

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Whatnot
Whatnot
5 months ago

International Strategy & Operations Senior Manager, Commerce

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Job Summary

Drive post-purchase operations strategy across the marketplace ecosystem, partnering with Product, Engineering, and Operations to deliver scalable, high-quality user experiences. Translate operational data and user interactions into priorities, roadmaps, and initiatives that improve quality, speed, and scalability. Lead cross-functional initiatives end-to-end and design scalable processes, systems, and operating models while continuously assessing performance to improve efficiency and resilience.
Location: London, Dublin
Workplace: Hybrid
Employment Type: Full time
Job Function: Strategy & Corporate Development
Seniority: Sr. Manager level

Key Responsibilities

  • •Set and drive strategy for post-purchase operations in partnership with Product, Engineering, and Operations.
  • •Translate operational data and user interactions into priorities, roadmaps, and initiatives to improve quality, speed, and scalability.
  • •Lead complex, cross-functional initiatives from problem definition through execution with measurable outcomes.
  • •Design and implement scalable processes, systems, and operating models supporting growth and evolving user needs.
  • •Serve as a strategic thought partner to senior leaders with data-driven recommendations and assess operational performance to improve efficiency and resilience.

Pay and Benefits

Salary: GBP 131,000 - 175,000 annually
Perks:Health InsuranceDentalVisionRemote Work401kPensionHome OfficeParental Leave

Key Requirements

  • •8-10 years of experience in strategy and operations roles (e.g., consulting, finance, GM, Operations).
  • •Proven experience developing and executing strategies for scalable, high-quality operations in ambiguous, fast-paced environments.
  • •Strong analytical judgment to synthesize quantitative and qualitative insights into clear recommendations and decisions.
  • •Demonstrated success leading large, cross-functional initiatives from concept through execution.
  • •Proficiency in data analysis and reporting tools, including experience with SQL and analytics platforms such as Looker, Sigma, or Hex.
Experience:8-10 years
Skills:Analytical judgmentCommunicationStakeholder managementCross-functional leadershipStrategic thinking
Tech Stack:SQLLookerSigmaHex

Company Brief

Whatnot
Whatnot is a live-stream shopping marketplace connecting sellers and collectors for trading cards, toys, and collectibles. The platform hosts live auctions and interactive streams, enabling creators and small businesses to sell directly to engaged communities.
Industry: Online Marketplaces
Company Size: Large (251 to 1,000 employees)
Growth: Scaleup
Valuation: Unicorn (USD 1B+)
Funding: Series D
Headquarters: United States
Founded: 2019
WebsiteLinkedIn