Serco

2 weeks ago

Housing Officer - Derby (Derby, Derbyshire, GB, DE21 6AR)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 10 hours agoStatus: Live

Job Summary

Deliver frontline support within the Asylum Accommodation and Support Services (AASC) contract, working from AASC Derby to ensure service users receive welfare support and signposting. Maintain high property and compliance standards through monthly inspections, first-fix/minor repairs, incident management, and accurate reporting. Support day-to-day initial accommodation operations including inductions, access management, CCTV/patrols, fire alarm testing, and emergency evacuations.

Location: United Kingdom

Workplace: Onsite

Employment Type: Full time

Job Function: Facilities, Workplace & Physical Operations

Key Responsibilities

•Deliver required AASC contract services to support service users in the area, including inductions and welfare support/signposting.
•Carry out property standards responsibilities in initial accommodation, including monthly property inspections and further inspections as required.
•Respond to issues, requests, complaints, and incidents raised via AIRE Services, and provide accurate reporting on visits, inspections, repairs, and incidents.
•Manage discontinuations and report potential absconders in line with Local Operating Procedures.
•Support day-to-day initial accommodation operations, including managing access, ensuring safety, monitoring CCTV, daily patrols, weekly fire alarm testing, and emergency evacuations.

Pay and Benefits

Salary: GBP 29,250 annually

Perks:PensionAnnual LeaveEmployee Assistance

Key Requirements

•Valid UK driving licence for the role (company car provided).
•Strong experience working in a service environment, including demonstrable communication skills.
•Knowledge/experience working within a property-related environment.
•IT literate with knowledge of MS Word and Excel.
•Ability to manage conflict and demonstrate strong organisational skills.

Skills:CommunicationInterpersonal skillsConflict managementOrganisational skills

Licenses:UK driving licence

Tech Stack:MS WordExcel

Company Brief

Serco

Provides public services across defence, transport, health, justice, immigration and citizen services, delivering operations, consultancy and managed services to governments and commercial clients worldwide.

Industry: Professional Services

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Hook, United Kingdom

Founded: 1929

Website LinkedIn

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Serco

2 weeks ago

Housing Officer - Derby (Derby, Derbyshire, GB, DE21 6AR)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 10 hours agoStatus: Live

Job Summary

Location: United Kingdom

Workplace: Onsite

Employment Type: Full time

Job Function: Facilities, Workplace & Physical Operations

Key Responsibilities

•Deliver required AASC contract services to support service users in the area, including inductions and welfare support/signposting.
•Carry out property standards responsibilities in initial accommodation, including monthly property inspections and further inspections as required.
•Respond to issues, requests, complaints, and incidents raised via AIRE Services, and provide accurate reporting on visits, inspections, repairs, and incidents.
•Manage discontinuations and report potential absconders in line with Local Operating Procedures.
•Support day-to-day initial accommodation operations, including managing access, ensuring safety, monitoring CCTV, daily patrols, weekly fire alarm testing, and emergency evacuations.

Pay and Benefits

Salary: GBP 29,250 annually

Perks:PensionAnnual LeaveEmployee Assistance

Key Requirements

•Valid UK driving licence for the role (company car provided).
•Strong experience working in a service environment, including demonstrable communication skills.
•Knowledge/experience working within a property-related environment.
•IT literate with knowledge of MS Word and Excel.
•Ability to manage conflict and demonstrate strong organisational skills.

Skills:CommunicationInterpersonal skillsConflict managementOrganisational skills

Licenses:UK driving licence

Tech Stack:MS WordExcel

Company Brief

Serco

Industry: Professional Services

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Hook, United Kingdom

Founded: 1929

Website LinkedIn