Cisco

2 days ago

Customer Program Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 19 hours agoStatus: Live

Job Summary

Lead complex, customer-facing programs across Cisco technologies and services, translating customer priorities into delivery strategies, roadmaps, milestones, and measurable outcomes. Drive performance, stakeholder alignment, financial discipline, governance, risk management, and continuous improvement across the program lifecycle. Manage scope, schedule, budget, quality, reporting, and forecasting in Cisco systems, applying Agile/Waterfall delivery methods and approved AI/automation with human accountability.

Location: United States

Workplace: Hybrid

Employment Type: Full time

Job Function: Program & Project Management (PMO)

Key Responsibilities

•Lead customer projects and programs across Cisco technologies and services from initiation through closure.
•Translate customer priorities into program strategies, roadmaps, delivery plans, milestones, and business outcomes.
•Manage scope, schedule, budget, quality, financial performance, customer satisfaction, risks, dependencies, and change.
•Coordinate internal and external stakeholders and present program performance, financials, risks, and decision points to executive audiences.
•Establish program governance and escalation practices; apply Agile/Waterfall methods and approved AI/automation while maintaining human accountability.

Pay and Benefits

Salary: USD 128,100 - 168,200 annually

Equity and Bonus:Equity

Perks:Health InsuranceDentalVision401kPaid ParentalLong-term DisabilityBasic Life

Key Requirements

•Bachelor’s degree with 8+ years of relevant experience (or Master’s with 6+ years / doctoral with 3+ years, or equivalent experience).
•Current PMP certification (or comparable recognized project management certification).
•Progressive program-management experience in complex, customer-facing enterprise environments.
•Strong executive communication, presentation, facilitation, negotiation, and problem-solving skills.
•Practical generative AI literacy, including prompting, output validation, data protection, and human oversight.

Experience:8+ years

Education:Bachelor's

Skills:Strategic judgmentOperational judgmentFinancial disciplineRisk navigationExecutive communication

Certifications:PMPPMI-CPMAIPgMPCCST NetworkingCCST CybersecurityCCNA

Tech Stack:AgileWaterfallScrumITILGenerative AIAI and automationChange-managementForecastingInvoicing

Company Brief

Cisco

Global technology company that designs, manufactures, and sells networking hardware, telecommunications equipment, and high-technology services and products for enterprises, service providers, and governments worldwide.

Industry: Networking Equipment

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: San Jose, United States

Founded: 1984

Glassdoor: 4.0

Website LinkedIn Glassdoor

Loading job details...

Preparing the role view and application actions.

Cisco

2 days ago

Customer Program Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 19 hours agoStatus: Live

Job Summary

Location: United States

Workplace: Hybrid

Employment Type: Full time

Job Function: Program & Project Management (PMO)

Key Responsibilities

•Lead customer projects and programs across Cisco technologies and services from initiation through closure.
•Translate customer priorities into program strategies, roadmaps, delivery plans, milestones, and business outcomes.
•Manage scope, schedule, budget, quality, financial performance, customer satisfaction, risks, dependencies, and change.
•Coordinate internal and external stakeholders and present program performance, financials, risks, and decision points to executive audiences.
•Establish program governance and escalation practices; apply Agile/Waterfall methods and approved AI/automation while maintaining human accountability.

Pay and Benefits

Salary: USD 128,100 - 168,200 annually

Equity and Bonus:Equity

Perks:Health InsuranceDentalVision401kPaid ParentalLong-term DisabilityBasic Life

Key Requirements

•Bachelor’s degree with 8+ years of relevant experience (or Master’s with 6+ years / doctoral with 3+ years, or equivalent experience).
•Current PMP certification (or comparable recognized project management certification).
•Progressive program-management experience in complex, customer-facing enterprise environments.
•Strong executive communication, presentation, facilitation, negotiation, and problem-solving skills.
•Practical generative AI literacy, including prompting, output validation, data protection, and human oversight.

Experience:8+ years

Education:Bachelor's

Skills:Strategic judgmentOperational judgmentFinancial disciplineRisk navigationExecutive communication

Certifications:PMPPMI-CPMAIPgMPCCST NetworkingCCST CybersecurityCCNA

Tech Stack:AgileWaterfallScrumITILGenerative AIAI and automationChange-managementForecastingInvoicing

Company Brief

Cisco

Industry: Networking Equipment

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: San Jose, United States

Founded: 1984

Glassdoor: 4.0

Website LinkedIn Glassdoor