Senior Program Manager - Salesforce-2BE84A07D5

Horizontal Digital
Dubai
Full timeFunction: Program & Project Management (PMO)Experience: 8+ yearsSkills: ["Stakeholder management","Communication","Accountability","Mentorship","Risk management"]

Lead complex Salesforce transformation programs across multiple EMEA clients, ensuring measurable business value, predictable delivery outcomes, and strong commercial performance. Own program governance, risk management, issue escalation, and delivery health monitoring. Manage program financials including revenue realization, margin protection, and cost control, while providing forecasts to practice leadership. Mentor Salesforce Project Managers, collaborate with architects and client stakeholders, and strengthen delivery standards and governance frameworks.

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FursaFursa
Horizontal Digital
Horizontal Digital
1 day ago

Senior Program Manager - Salesforce-2BE84A07D5

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Last checked: 21 hours agoStatus: Live

Job Summary

Lead complex Salesforce transformation programs across multiple EMEA clients, ensuring measurable business value, predictable delivery outcomes, and strong commercial performance. Own program governance, risk management, issue escalation, and delivery health monitoring. Manage program financials including revenue realization, margin protection, and cost control, while providing forecasts to practice leadership. Mentor Salesforce Project Managers, collaborate with architects and client stakeholders, and strengthen delivery standards and governance frameworks.
Location: Dubai
Employment Type: Full time
Job Function: Program & Project Management (PMO)
Seniority: Manager level

Key Responsibilities

  • •Oversee multiple Salesforce transformation programs, ensuring delivery aligns with client objectives, timelines, and contractual commitments.
  • •Establish program governance including executive reporting, risk management, and delivery health monitoring; ensure tangible business value beyond technical deliverables.
  • •Own program financial performance including revenue realization, margin protection, cost management, budgets, and change/scope control.
  • •Act as a trusted advisor to senior client stakeholders to align programs with business and digital transformation goals and identify account growth opportunities.
  • •Lead, mentor, and develop Salesforce Project Managers and delivery teams; improve delivery standards, tools, and governance frameworks.

Pay and Benefits

Perks:Health InsurancePaid Leave

Key Requirements

  • •8+ years of Salesforce consulting delivery experience in a System Integrator or consulting environment managing enterprise digital transformation programs.
  • •Proven experience leading multi-project Salesforce programs across Sales Cloud, Service Cloud, Marketing Cloud, or Experience Cloud.
  • •Strong understanding of Agile delivery models and enterprise program governance.
  • •Demonstrated experience managing program financials, forecasts, and commercial outcomes.
  • •Experience supporting RFPs, estimations, and delivery planning for new opportunities.
Experience:8+ yearsSalesforceConsultingEnterprise transformation
Skills:Stakeholder managementCommunicationAccountabilityMentorshipRisk management
Certifications:Salesforce AdministratorSales CloudService CloudMarketing CloudPMPPRINCE2CSMSAFe
Tech Stack:SalesforceSales CloudService CloudMarketing CloudExperience CloudJiraConfluenceAgileProgram governance

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Horizontal Digital
Horizontal Digital is a digital marketing agency offering web design, SEO, PPC, social media management, and content marketing services to help businesses improve online presence, generate leads, and grow customer engagement across digital channels.
Industry: Professional Services
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