Senior Billing Success Manager (B2B SaaS)

Prompt
United States
Workplace: RemoteFull timeUSD 70,000 - 110,000 annuallyFunction: Solutions Engineering & Sales EngineeringExperience: 3-3 yearsEducation: bachelorsSkills: ["Communication","Problem-solving","Leadership","Teamwork","Customer focus"]

Senior Billing Success Manager responsible for onboarding and supporting Prompt’s billing clients, training RCM staff, collaborating with sales and in-house teams, and driving adoption of Prompt’s billing platform through best practices, reporting, and data-driven insights.

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Prompt
Prompt
2 months ago

Senior Billing Success Manager (B2B SaaS)

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Job Summary

Senior Billing Success Manager responsible for onboarding and supporting Prompt’s billing clients, training RCM staff, collaborating with sales and in-house teams, and driving adoption of Prompt’s billing platform through best practices, reporting, and data-driven insights.
Location: United States
Workplace: Remote
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Sr. Manager level

Key Responsibilities

  • •Onboard teams ranging from startups to mid markets and train their entire RCM staff on billing best practices and support their smooth transition onto the platform
  • •Assist sales as needed on the sales cycle for mid market prospects
  • •Assist sales and other departments as needed as a product specialist on our billing platform for mid market teams
  • •Assist in teaching submission, posting, invoicing, AR, etc best practices on Prompt to teams of all sizes as needs arise
  • •Have a deep knowledge of Prompt Reporting, Industry Accounting and AR practices, and provide reporting training to teams of all sizes, particularly in accrual accounting, AR reporting, and RCM KPI data

Pay and Benefits

Salary: USD 70,000 - 110,000 annually
Perks:Remote Work401kHealth InsuranceDentalVisionPaid LeaveLife Insurance

Key Requirements

  • •3+ years in the medical billing industry
  • •2-3 years of billing experience for outpatient physical therapy clinics; substantial experience may substitute
  • •Experience with mid market RCM companies with 50+ therapists, preferably in a success or leadership role
  • •2-3 years minimum of RCM leadership experience
  • •Solid understanding of fundamental accounting concepts
Experience:3-3 yearsHealthcareRCMRehab therapySaaS
Education:Bachelor's
Skills:CommunicationProblem-solvingLeadershipTeamworkCustomer focus
Languages:English
Tech Stack:Microsoft ExcelEDIERAPrompt ReportingRCM softwareData analysis

Company Brief

Prompt
Provides an AI-powered cloud EMR and practice management platform for outpatient rehab therapy clinics, combining scheduling, documentation, billing, patient engagement, analytics, and AI scribing to improve clinic efficiency and revenue.
Industry: HealthTech
Company Size: Large (251 to 1,000 employees)
Growth: Scaleup
Headquarters: Hoboken, United States
Founded: 2017
Glassdoor
Glassdoor: 4.4
WebsiteLinkedInGlassdoor