Manager – Sales Development Representative

CleverTap
Mumbai
Workplace: OnsiteFull timeFunction: SalesExperience: 8+ yearsSkills: ["People management","Coaching","Stakeholder management","Data-driven mindset","Communication","Negotiation","Problem-solving","Ownership mindset"]

Lead and coach the SDR team across India, SEA & META to drive outbound prospecting, lead qualification, and predictable pipeline generation. Own SDR strategy, define and track key metrics (meetings booked, conversions, pipeline contribution), and build scalable playbooks and cadences. Partner with Sales, Marketing, and RevOps to improve reporting, forecasting, and territory planning while leveraging CRM, sales engagement tools, intent data, and AI to increase productivity and conversion.

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FursaFursa
CleverTap
CleverTap
11 hours ago

Manager – Sales Development Representative

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Last checked: 11 hours agoStatus: Live

Job Summary

Lead and coach the SDR team across India, SEA & META to drive outbound prospecting, lead qualification, and predictable pipeline generation. Own SDR strategy, define and track key metrics (meetings booked, conversions, pipeline contribution), and build scalable playbooks and cadences. Partner with Sales, Marketing, and RevOps to improve reporting, forecasting, and territory planning while leveraging CRM, sales engagement tools, intent data, and AI to increase productivity and conversion.
Location: Mumbai
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Manager level

Key Responsibilities

  • •Lead, coach, and develop the SDR team to achieve pipeline and qualified meeting targets.
  • •Own the SDR strategy, including outbound prospecting, lead qualification, account segmentation, and outreach.
  • •Partner with Sales and Marketing teams to drive qualified pipeline.
  • •Define and track SDR KPIs such as meetings booked, opportunities created, conversion rates, and pipeline contribution.
  • •Build and optimize SDR processes, playbooks, cadences, and best practices using CRM, sales engagement, intent-data, and AI tools.

Key Requirements

  • •8+ years of experience in Sales Development, Inside Sales, Business Development, or B2B SaaS sales.
  • •Prior experience managing and scaling SDR/BDR teams in a B2B SaaS environment.
  • •Strong understanding of outbound prospecting, lead qualification, account-based prospecting, and pipeline generation.
  • •Proven experience managing team performance against revenue/pipeline-oriented targets.
  • •Experience with CRM and sales engagement platforms such as Salesforce, HubSpot, Outreach, Salesloft, Apollo, ZoomInfo, or similar tools.
Experience:8+ yearsB2B SaaSSales developmentInside salesOutbound prospectingSDR/BDR
Skills:People managementCoachingStakeholder managementData-driven mindsetCommunicationNegotiationProblem-solvingOwnership mindset
Tech Stack:SalesforceHubSpotOutreachSalesloftApolloZoomInfoCRMSales engagementIntent-dataAI tools

Company Brief

CleverTap
Provides a customer engagement and retention platform that helps businesses analyze user behavior, run personalized campaigns, and optimize mobile and web experiences across the customer lifecycle.
Industry: SaaS
Company Size: Large (251 to 1,000 employees)
Growth: Scaleup
Headquarters: Mountain View, United States
Founded: 2013
WebsiteLinkedIn