UAS Technical Field Representative

Airbus
United States
Workplace: HybridFull timeUSD 89,000 - 142,000 annuallyFunction: Solutions Engineering & Sales EngineeringExperience: 5+ yearsEducation: associatesSkills: ["Cross-functional collaboration","Technical communication","Problem-solving","Data interpretation","Presenting data clearly"]

Serve as the primary technical interface for Airbus Helicopters’ Flexrotor UAS platform, balancing remote support with hands-on field integration. Resolve customer troubleshooting requests, manage hotline support, and coordinate with Engineering and Quality on product improvements and service documentation. Provide maintenance guidance, run acceptance testing and system setup at customer sites, and collect field data to improve reliability, safety, and operating costs.

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FursaFursa
Airbus
Airbus
1 day ago

UAS Technical Field Representative

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Job Summary

Serve as the primary technical interface for Airbus Helicopters’ Flexrotor UAS platform, balancing remote support with hands-on field integration. Resolve customer troubleshooting requests, manage hotline support, and coordinate with Engineering and Quality on product improvements and service documentation. Provide maintenance guidance, run acceptance testing and system setup at customer sites, and collect field data to improve reliability, safety, and operating costs.
Location: United States
Workplace: Hybrid
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Provide technical support and customer interface for Flexrotor UAS products via phone, email, and technical databases, including hotline support.
  • •Support customers, operators, service centers, and UAS operators; coordinate with Engineering and other Flexrotor departments on technical resolution and product improvements.
  • •Analyze field-reported technical issues and recommend product modifications, component redesigns, and maintenance procedure updates.
  • •Create, review, and validate Service Bulletins, technical manuals, and troubleshooting guides based on field findings.
  • •Deploy to customer sites for integration, acceptance testing, troubleshooting, and initial operational setup; deliver training and collect field data for reliability and continuous improvement.
Travel: Extensive travel

Pay and Benefits

Salary: USD 89,000 - 142,000 annually
Perks:Health InsuranceDentalVisionEmployee Assistance401kPaid LeaveTuition AssistanceFlexible SpendingLife InsuranceDisability Insurance

Key Requirements

  • •Associate degree in aircraft engineering, business administration, or related field and/or equivalent work experience (2 years).
  • •5+ years’ experience in Aerospace, UAS, Software or Hardware industry.
  • •Ability to evaluate and interpret contracts, data deliverables, and procedures.
  • •Experience working with cross-functional teams and customers in a fast-paced environment.
  • •Operational knowledge of the aeronautics/aviation industry; fundamental understanding of mechanics and electronics; basic IT systems knowledge.
Experience:5+ yearsAerospaceUncrewed aerial systems (UAS)SoftwareHardwareAviation
Education:Associate's in aircraft engineering, business administration, or related field
Skills:Cross-functional collaborationTechnical communicationProblem-solvingData interpretationPresenting data clearly
Tech Stack:IT systems

Eligibility

Nationality:US National
Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Airbus
Designs, manufactures, and sells commercial aircraft, helicopters, defense and space systems, and related services worldwide. Airbus is a leading aerospace and defense company delivering integrated solutions for civil and military aviation customers.
Industry: Aerospace Manufacturing
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Toulouse, France
Founded: 1970
WebsiteLinkedIn