Fifth Third Bancorp

2 days ago

Lead CSR/Teller - Denver, NC (Waterside Crossing)- Full-Time

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 18 hours agoStatus: Live

Job Summary

Provide advanced customer service for complex CSR/Teller interactions, using independent judgment and careful risk accountability. Listen to customers, follow up on questions, maintain confidentiality, and guide customers to the right business partners for consultative conversations. Support daily financial center operations including cash counts, balancing records, policy updates, and monthly FCA requests. Serve as a leader and resource while training new Customer Service Representatives.

Location: Denver

Workplace: Onsite

Employment Type: Full time

Job Function: Administration & Executive Assistance

Key Responsibilities

•Provide excellent customer service and handle the most complex CSR duties using independent judgment.
•Refer customers to appropriate business partners for consultative conversations and follow up to resolve issues.
•Maintain confidentiality of customer business and follow the Code of Business Conduct and Ethics.
•Collaborate with the Financial Center Manager on monthly cash counts and FCA requests, and perform daily office responsibilities.
•Maintain balancing records, correct outages, stay current on policies/procedures, and assist in training newly hired Customer Service Representatives.

Key Requirements

•High school diploma/GED.
•Extensive cash handling experience.
•In-depth knowledge of retail policies and procedures to perform duties with minimal supervision.
•Ability to interact comfortably and confidently with the public and adhere to dress code guidelines.
•Ability to take initiative and demonstrate sound judgment in decision-making and problem resolution.

Education:High School

Skills:Sound judgmentInitiativeEthical behaviorResponsivenessConfidentiality

Company Brief

Fifth Third Bancorp

Fifth Third Bancorp is a diversified bank holding company offering consumer, commercial, and wealth management services. Through its banking subsidiaries, it provides deposits, lending, treasury management, payments, and investment solutions across the Midwest and Southeast.

Industry: Banking

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Cincinnati, United States

Founded: 1858

Glassdoor: 3.7

Website LinkedIn Glassdoor

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Fifth Third Bancorp

2 days ago

Lead CSR/Teller - Denver, NC (Waterside Crossing)- Full-Time

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 18 hours agoStatus: Live

Job Summary

Location: Denver

Workplace: Onsite

Employment Type: Full time

Job Function: Administration & Executive Assistance

Key Responsibilities

•Provide excellent customer service and handle the most complex CSR duties using independent judgment.
•Refer customers to appropriate business partners for consultative conversations and follow up to resolve issues.
•Maintain confidentiality of customer business and follow the Code of Business Conduct and Ethics.
•Collaborate with the Financial Center Manager on monthly cash counts and FCA requests, and perform daily office responsibilities.
•Maintain balancing records, correct outages, stay current on policies/procedures, and assist in training newly hired Customer Service Representatives.

Key Requirements

•High school diploma/GED.
•Extensive cash handling experience.
•In-depth knowledge of retail policies and procedures to perform duties with minimal supervision.
•Ability to interact comfortably and confidently with the public and adhere to dress code guidelines.
•Ability to take initiative and demonstrate sound judgment in decision-making and problem resolution.

Education:High School

Skills:Sound judgmentInitiativeEthical behaviorResponsivenessConfidentiality

Company Brief

Fifth Third Bancorp

Industry: Banking

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Cincinnati, United States

Founded: 1858

Glassdoor: 3.7

Website LinkedIn Glassdoor