Lead Supervisor

Tapestry
France
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceSkills: ["Leadership","Customer focus","Collaboration","Coaching","Conflict resolution"]

Lead the sales floor as a brand ambassador to achieve store sales targets while delivering an exceptional customer experience. Drive winning team performance by monitoring sales data, coaching the team, and implementing development plans. Support store operations through recruiting, interviewing, training, performance evaluation, and enforcing company and operational policies. Provide HR and conflict-resolution support when leadership is absent, and mentor clienteling strategies to build long-term customer relationships.

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Tapestry
Tapestry
1 month ago

Lead Supervisor

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Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live

Job Summary

Lead the sales floor as a brand ambassador to achieve store sales targets while delivering an exceptional customer experience. Drive winning team performance by monitoring sales data, coaching the team, and implementing development plans. Support store operations through recruiting, interviewing, training, performance evaluation, and enforcing company and operational policies. Provide HR and conflict-resolution support when leadership is absent, and mentor clienteling strategies to build long-term customer relationships.
Location: France
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Maintain strong leadership presence on the sales floor to achieve sales targets and deliver an exceptional customer experience.
  • •Serve as a brand ambassador embodying Coach values and increasing brand awareness.
  • •Establish trust and support a collaborative, inclusive store environment.
  • •Monitor and analyze sales data to identify trends, recommend improvements, and develop individualized team development plans.
  • •Support store operations including recruiting, interviewing, performance evaluation, training, policy enforcement, and HR/conflict-resolution support in the absence of leadership.

Pay and Benefits

Perks:Paid VolunteeringEmployee DiscountIncentive Programme

Key Requirements

  • •1+ years of equivalent experience managing competitive retail space at the Lead Supervisor level.
  • •Maintain strong leadership presence on the sales floor to achieve sales targets and deliver an exceptional customer experience.
  • •Recruit, interview, and support performance evaluation and high-level training as needed.
  • •Provide feedback and guidance to improve individual performance and hold the team accountable for goals and KPIs.
  • •Ability to bend, reach, stretch, and lift/carry up to 25 pounds, and at times up to 50 pounds.
Experience:Retail
Skills:LeadershipCustomer focusCollaborationCoachingConflict resolution

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
Glassdoor
Glassdoor: 3.7
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