Tenant Coordination Manager | Real Estate | Asset Management

Al Futtaim Group
Cairo
Workplace: OnsiteFull timeFunction: Capital Markets, Trading & QuantExperience: 10+ yearsEducation: bachelorsSkills: ["Communication","Leadership","Organizational skills","Analytical skills","Stakeholder management"]

Support commercial property management by overseeing the operational, financial, and community performance of an office portfolio. Manage tenant relationships, service charge administration, tenant engagement, and asset enhancement initiatives to maximize occupancy and long-term value. Coordinate fit-out approvals, technical reviews, maintenance and service delivery with internal teams, monitor KPIs and budgets, and lead property management team members to improve operational excellence, tenant satisfaction, and compliance.

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Al Futtaim Group
Al Futtaim Group
2 months ago

Tenant Coordination Manager | Real Estate | Asset Management

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Job Summary

Support commercial property management by overseeing the operational, financial, and community performance of an office portfolio. Manage tenant relationships, service charge administration, tenant engagement, and asset enhancement initiatives to maximize occupancy and long-term value. Coordinate fit-out approvals, technical reviews, maintenance and service delivery with internal teams, monitor KPIs and budgets, and lead property management team members to improve operational excellence, tenant satisfaction, and compliance.
Location: Cairo
Workplace: Onsite
Employment Type: Full time
Job Function: Capital Markets, Trading & Quant
Seniority: Manager level

Key Responsibilities

  • •Oversee operational and commercial performance of the office portfolio to maximize occupancy, tenant retention, and long-term asset value.
  • •Build and maintain relationships with tenants, owners, consultants, contractors, and internal stakeholders to deliver a high-quality tenant experience.
  • •Lead tenant engagement, resolve escalations, and implement community programs to enhance customer satisfaction and retention.
  • •Identify, develop, and deliver asset enhancement initiatives to improve operational efficiency, sustainability, tenant experience, and asset performance.
  • •Oversee service charge budgeting, financial reporting, cost recovery, and coordinate maintenance, service delivery, and fit-out approvals while ensuring compliance with lease and statutory requirements.

Key Requirements

  • •10+ years of experience in commercial property/asset management, facilities management, real estate operations, or mixed-use developments, including at least 3 years in a leadership role.
  • •Experience managing commercial office portfolios, including tenant relationship management, service charge administration, and operational governance.
  • •Strong understanding of commercial building systems, MEP infrastructure, property operations, fit-out coordination, and asset management principles.
  • •Experience delivering asset enhancement initiatives, operational improvements, and value-creation programs focused on tenant satisfaction and asset performance.
  • •Experience managing service charge budgets, financial reporting, cost recovery, and cost optimization initiatives.
Experience:10+ yearsReal estateCommercial property managementAsset managementFacilities managementMixed-use developments
Education:Bachelor's in Mechanical Engineering or Electrical Engineering (or related engineering discipline)
Skills:CommunicationLeadershipOrganizational skillsAnalytical skillsStakeholder management
Certifications:Property ManagementFacilities ManagementAsset ManagementProject Management
Languages:English
Tech Stack:Microsoft OfficeProperty management systemsReporting systems

Company Brief

Al Futtaim Group
Al-Futtaim Group is a diversified UAE conglomerate operating across automotive, retail, real estate, finance and services, representing 200+ global brands and serving customers across 20+ countries with over 40,000 employees.
Industry: Conglomerates & Holding Companies
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Funding: Bootstrapped
Headquarters: Dubai, United Arab Emirates
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