Associate Analyst HR Service Delivery

Stanley Black & Decker
Malaysia
Workplace: RemoteFull timeFunction: Transportation & Fleet OperationsExperience: 1-2 yearsEducation: bachelorsSkills: ["Customer service","Communication","Stakeholder management","Detail oriented","Confidentiality"]

Deliver HR shared services in alignment with SLAs and KPIs by managing employee data, handling HR inquiries, and supporting onboarding and offboarding processes. Maintain accurate records in HR systems to ensure policy compliance and data integrity, coordinate new-hire documentation, and assist with termination updates and exit interviews. Work across teams and time zones while documenting processes and continuously streamlining workflows, ensuring confidentiality for sensitive employee information.

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Stanley Black & Decker
Stanley Black & Decker
2 months ago

Associate Analyst HR Service Delivery

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Source: Company careers pageValidated by: Fursa AI
Last checked: 1 hour agoStatus: Live
Reposted: similar role first listed 1 month ago

Job Summary

Deliver HR shared services in alignment with SLAs and KPIs by managing employee data, handling HR inquiries, and supporting onboarding and offboarding processes. Maintain accurate records in HR systems to ensure policy compliance and data integrity, coordinate new-hire documentation, and assist with termination updates and exit interviews. Work across teams and time zones while documenting processes and continuously streamlining workflows, ensuring confidentiality for sensitive employee information.
Location: Malaysia
Workplace: Remote
Employment Type: Full time
Job Function: Transportation & Fleet Operations
Seniority: Entry level

Key Responsibilities

  • •Process employee inquiries and HR functional processes in line with SLAs, KPIs, and regulatory requirements.
  • •Create and maintain accurate employee data in HR systems, ensuring policy compliance and data integrity.
  • •Support onboarding by coordinating new hire documentation and enabling smooth transitions for new employees.
  • •Assist with offboarding and termination processes, including final documentation, system updates, and exit interviews as needed.
  • •Document key processes, optimize and streamline workflows, and maintain confidentiality when handling sensitive employee information.

Key Requirements

  • •Bachelor's degree in Human Resources or a related field.
  • •1-2 years of HR experience, ideally with HR Shared Services or multi-function HR with customer service and quality assurance focus.
  • •Strong customer service orientation and ability to work with a variety of stakeholders.
  • •Good verbal, interpersonal, and written communication skills for interacting with staff at all levels.
  • •Detail-oriented approach with resilience; able to maintain confidentiality and handle sensitive information.
Experience:1-2 years
Education:Bachelor's in Human Resources
Skills:Customer serviceCommunicationStakeholder managementDetail orientedConfidentiality
Languages:EnglishJapaneseThaiMandarinKorean
Tech Stack:WorkdayServiceNow

Company Brief

Stanley Black & Decker
Designs and manufactures hand tools, power tools, storage products, and industrial equipment for professional, industrial, and consumer customers. The company also provides engineered fastening, security, and infrastructure solutions through a portfolio of well-known brands.
Industry: Manufacturing
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New Britain, United States
Founded: 2010
Glassdoor
Glassdoor: 3.5
Website