Head Waiter (QA)

Power International Holding
Qatar
Workplace: OnsiteFull timeFunction: Hospitality & Food ServiceExperience: 5+ yearsEducation: certificationSkills: ["Leadership","Communication","Interpersonal skills","Organizational skills","Problem-solving"]

Oversee front-of-house dining operations to deliver exceptional guest experiences. Lead and schedule waitstaff, train new team members, and ensure service standards and dining areas stay clean and presentable. Coordinate with kitchen and bar teams to ensure accurate, timely delivery of food and drinks. Manage reservations, address guest inquiries and complaints professionally, support upselling promotions, and handle cash and end-of-shift reconciliations.

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Power International Holding
Power International Holding
2 days ago

Head Waiter (QA)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Oversee front-of-house dining operations to deliver exceptional guest experiences. Lead and schedule waitstaff, train new team members, and ensure service standards and dining areas stay clean and presentable. Coordinate with kitchen and bar teams to ensure accurate, timely delivery of food and drinks. Manage reservations, address guest inquiries and complaints professionally, support upselling promotions, and handle cash and end-of-shift reconciliations.
Location: Qatar
Workplace: Onsite
Employment Type: Full time
Job Function: Hospitality & Food Service
Seniority: Manager level

Key Responsibilities

  • •Oversee waitstaff performance by assigning duties and ensuring service standards are upheld.
  • •Provide exceptional customer service, including greeting guests, managing seating, and handling inquiries and concerns.
  • •Train new staff on service procedures, menu knowledge, and customer interaction.
  • •Create and manage work schedules and coordinate coverage during peak hours and special events.
  • •Coordinate with kitchen and bar staff to ensure accurate, timely food and drink delivery, including handling complaints, reservations, and cash reconciliation.

Key Requirements

  • •Minimum 5 years of working experience.
  • •3 years of relevant working experience in a similar role.
  • •GCC experience is a plus.
  • •Diploma in Hotel and Restaurant Management or a related Food and Beverage course.
  • •Proven leadership and supervisory ability to oversee and motivate waitstaff while maintaining service standards.
Experience:5+ years
Education:Certification / Diploma
Skills:LeadershipCommunicationInterpersonal skillsOrganizational skillsProblem-solving
Tech Stack:AI

Company Brief

Power International Holding
Diversified holding company investing across construction, real estate, food & beverage, agriculture, industrial services, and energy sectors, operating regional subsidiaries and managing large infrastructure and development projects in the Middle East.
Industry: Conglomerates & Holding Companies
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Doha, Qatar
Website