Customer Experience Banker - Chanhassen, MN

Huntington Bancshares
United States
Workplace: OnsitePart timeUSD 22 - 24 hourlyFunction: Customer Success & Account ManagementExperience: 1+ yearsEducation: bachelorsSkills: ["Customer service","Relationship management","Communication","Presentation","Sales"]

Serve as a financial concierge for walk-in customers, delivering welcoming, inclusive branch service. Retain and grow consumer and business relationships by identifying goals and needs, recommending deposit and other banking products, and handling transactions accurately. Use a disciplined sales approach—including follow-up, outbound calling, and referrals—to deepen partnerships, while educating customers on deposit products and directing them to other bank areas. Follow operational, security, risk, and regulatory policies.

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Huntington Bancshares
Huntington Bancshares
5 days ago

Customer Experience Banker - Chanhassen, MN

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Last checked: 9 hours agoStatus: Live

Job Summary

Serve as a financial concierge for walk-in customers, delivering welcoming, inclusive branch service. Retain and grow consumer and business relationships by identifying goals and needs, recommending deposit and other banking products, and handling transactions accurately. Use a disciplined sales approach—including follow-up, outbound calling, and referrals—to deepen partnerships, while educating customers on deposit products and directing them to other bank areas. Follow operational, security, risk, and regulatory policies.
Location: United States
Workplace: Onsite
Employment Type: Part time
Job Function: Customer Success & Account Management
Seniority: Entry level

Key Responsibilities

  • •Provide excellent customer service and resolve customer issues.
  • •Educate customers on consumer deposit products.
  • •Proactively identify opportunities to grow customer relationships via disciplined sales, follow-up programs, outbound calling, and referrals.
  • •Educate and refer customers to other bank areas to deepen relationships.
  • •Adhere to operational, security, risk, and regulatory policies and procedures.

Pay and Benefits

Salary: USD 22 - 24 hourly
Perks:Health InsuranceWellness StipendLife InsuranceDisability InsuranceRetirementPaid LeavePaid Holidays

Key Requirements

  • •High school diploma or GED with at least 1 year customer service or military service in an administration, contracting, civil affairs, or similar role, or a bachelor’s degree.
  • •Proven ability to provide excellent customer service and effectively resolve customer issues.
  • •Proficiency in understanding and educating customers on consumer deposit products.
  • •Ability to grow customer relationships through a disciplined sales process, including new customer follow-up, outbound calling, and sourcing referrals.
  • •Comfort with technology such as mobile services and online banking services, and cash handling skills.
Experience:1+ yearsBankingFinancial servicesCustomer serviceRetail salesMilitary service
Education:Bachelor's
Skills:Customer serviceRelationship managementCommunicationPresentationSales
Tech Stack:Mobile servicesOnline banking services

Eligibility

Visa:F-1H-1BO-1TNE-3
Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Huntington Bancshares
Regional bank holding company providing commercial and consumer banking, payments, wealth management, and lending services across the Midwestern and select other U.S. markets. It serves individuals, small businesses, and corporate clients through branches and digital channels.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Columbus, United States
Founded: 1866
WebsiteLinkedIn