Sr Customer Development Rep(Calling), Shenzhen (Shenzhen, GD, CN, 518010)

HSBC
Shenzhen
Workplace: OnsiteFull timeFunction: Product ManagementSkills: ["Presentation","Sales","Objection handling","Interpersonal communication","Customer service orientation","Risk management","Regulatory compliance"]

Acquire new-to-bank (NTB) customers through central and self-generated leads, creating strong first impressions and deepening client relationships. Partner with internal business areas such as wealth management and marketing to drive growth. Use strong presentation, objection handling, and customer service skills while ensuring fair outcomes, regulatory compliance, and orderly market conduct. Contribute to team effectiveness by sharing knowledge and improving customer service quality and operational control.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
HSBC
HSBC
1 day ago

Sr Customer Development Rep(Calling), Shenzhen (Shenzhen, GD, CN, 518010)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 10 hours agoStatus: Live

Job Summary

Acquire new-to-bank (NTB) customers through central and self-generated leads, creating strong first impressions and deepening client relationships. Partner with internal business areas such as wealth management and marketing to drive growth. Use strong presentation, objection handling, and customer service skills while ensuring fair outcomes, regulatory compliance, and orderly market conduct. Contribute to team effectiveness by sharing knowledge and improving customer service quality and operational control.
Location: Shenzhen
Workplace: Onsite
Employment Type: Full time
Job Function: Product Management
Seniority: Mid level

Key Responsibilities

  • •Acquire NTB customers via central leads and self-generated leads.
  • •Develop strong working relationships with relevant business areas, including WPB and Marketing.
  • •Create an excellent first impression to strengthen and deepen customer relationships.
  • •Deliver fair outcomes and ensure own conduct supports orderly and transparent operation of financial markets.
  • •Adhere to policies and control requirements, monitor information for risks/opportunities, and raise concerns promptly as required.

Key Requirements

  • •Sound knowledge of deposits and mortgage products.
  • •Knowledge of banking/finance regulations, consumer trends, competitor offerings, and economic/foreign currency markets.
  • •Strong presentation and sales skills, including objection handling techniques.
  • •Good interpersonal and communication skills with a customer service orientation.
  • •Obtain appropriate professional and regulatory qualifications as required by the market and internal standards.
Skills:PresentationSalesObjection handlingInterpersonal communicationCustomer service orientationRisk managementRegulatory compliance

Company Brief

HSBC
Global banking and financial services organisation offering retail, commercial, corporate and investment banking, wealth management, and global markets services across Europe, Asia, the Americas and the Middle East.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1865
Glassdoor
Glassdoor: 3.6
WebsiteLinkedIn