Service Advisor - Land Rover Woodland Hills

AutoNation
United States
Workplace: OnsiteFull timeUSD 50,000 - 120,000 annuallyFunction: SalesEducation: high_schoolSkills: ["Communication","Consultative selling","Interpersonal skills","Organizational skills","Customer follow-up"]

Serve as the go-between for service technicians and customers in a state-of-the-art dealership service department. Greet customers, assess vehicle needs via walk-arounds and inspections, and clearly explain technician recommendations. Write repair orders with transparent cost and time estimates, follow up based on customer preferences, and ensure satisfaction. Use consultative selling to meet targeted sales and customer satisfaction goals while building long-term customer loyalty.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
AutoNation
AutoNation
1 month ago

Service Advisor - Land Rover Woodland Hills

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 51 minutes agoStatus: Live

Job Summary

Serve as the go-between for service technicians and customers in a state-of-the-art dealership service department. Greet customers, assess vehicle needs via walk-arounds and inspections, and clearly explain technician recommendations. Write repair orders with transparent cost and time estimates, follow up based on customer preferences, and ensure satisfaction. Use consultative selling to meet targeted sales and customer satisfaction goals while building long-term customer loyalty.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Sales

Key Responsibilities

  • •Set, confirm, and prepare customer appointments to ensure a great service experience.
  • •Meet or exceed targeted sales goals and the targeted customer satisfaction index.
  • •Greet customers and determine vehicle needs using customer information, walk-arounds, inspections, and test drives.
  • •Produce repair orders with cost and time estimates, with full transparency.
  • •Communicate with technicians and parts associates for timely completion and follow up with customers to ensure satisfaction.

Pay and Benefits

Salary: USD 50,000 - 120,000 annually
Perks:401kHealth InsuranceDentalVisionMaternity LeaveVehicle Discounts

Key Requirements

  • •High school diploma or equivalent.
  • •Proven ability to provide an exceptional customer experience.
  • •Ability to set and achieve targeted goals.
  • •Demonstrated communication, consultative, interpersonal, and organizational skills.
  • •Experience and desire to work with technology; valid in-state driver’s license with acceptable driving record.
Education:High School
Skills:CommunicationConsultative sellingInterpersonal skillsOrganizational skillsCustomer follow-up
Licenses:Valid in-state driver’s license

Company Brief

AutoNation
AutoNation is a leading automotive retailer in the United States, operating a network of new and used vehicle dealerships, service centers, and parts operations while offering financing, insurance, and vehicle remarketing services.
Industry: Retail (Offline)
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Fort Lauderdale, United States
Founded: 1996
WebsiteLinkedIn