1 day ago

Account Manager, Enterprise

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 7 hours agoStatus: Live

Job Summary

Own and grow relationships with Dandy’s largest enterprise customers, including multi-location dental groups and DSOs. Drive retention and expansion by using performance data to identify trends, risks, and opportunities, and by leading consultative conversations with executive and clinical stakeholders. Negotiate renewals and new commercial terms, guide upsell/cross-sell initiatives, and collaborate with Sales, Operations, Product, and Support to deliver seamless onboarding, implementation, and measurable ROI.

Location: United States

Workplace: Remote

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Mid level

Key Responsibilities

•Own a portfolio of Dandy’s largest, most complex customers and develop strategic account plans to drive retention, expansion, and satisfaction.
•Leverage data and performance metrics to identify trends, opportunities, and risks across your book of business.
•Identify and execute upsell, cross-sell, and expansion opportunities; partner with procurement, operations, and finance to negotiate renewals and new terms.
•Build and maintain executive-level relationships and deliver business reviews, performance insights, and partnership roadmaps to demonstrate ROI.
•Collaborate cross-functionally with Sales, Customer Support, Training, and Product to ensure seamless onboarding, implementation, scaling, and continuous improvement.

Pay and Benefits

Salary: USD 120,000 annually

Perks:Health InsuranceDentalParental LeavePaid Leave

Key Requirements

•5+ years of experience in Enterprise Account Management, Customer Success, or Strategic Sales, ideally in dental or healthcare technology.
•Proven success managing and growing large, complex, multi-location customer accounts.
•Track record of driving upsells, cross-sells, and renewals in enterprise environments.
•Exceptional communication and negotiation skills with experience engaging executive stakeholders.
•Analytical and data-driven, translating metrics into actionable insights.

Experience:5+ yearsDentalHealthcare technologyEnterpriseCustomer successStrategic sales

Skills:CommunicationNegotiationAnalyticalCustomer advocacy

Company Brief

Dandy

Dandy is a fully digital dental lab that provides intraoral scanners, chairside software, real-time clinical support, and AI‑accelerated manufacturing to streamline prosthetic workflows and improve patient outcomes for dental practices and DSOs.

Industry: HealthTech

Company Size: Large (251 to 1,000 employees)

Growth: Scaleup

Funding: Seed

Headquarters: New York, United States

Founded: 2016

Glassdoor: 3.4

Website LinkedIn Glassdoor

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Dandy

1 day ago

Account Manager, Enterprise

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 7 hours agoStatus: Live

Job Summary

Location: United States

Workplace: Remote

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Mid level

Key Responsibilities

•Own a portfolio of Dandy’s largest, most complex customers and develop strategic account plans to drive retention, expansion, and satisfaction.
•Leverage data and performance metrics to identify trends, opportunities, and risks across your book of business.
•Identify and execute upsell, cross-sell, and expansion opportunities; partner with procurement, operations, and finance to negotiate renewals and new terms.
•Build and maintain executive-level relationships and deliver business reviews, performance insights, and partnership roadmaps to demonstrate ROI.
•Collaborate cross-functionally with Sales, Customer Support, Training, and Product to ensure seamless onboarding, implementation, scaling, and continuous improvement.

Pay and Benefits

Salary: USD 120,000 annually

Perks:Health InsuranceDentalParental LeavePaid Leave

Key Requirements

•5+ years of experience in Enterprise Account Management, Customer Success, or Strategic Sales, ideally in dental or healthcare technology.
•Proven success managing and growing large, complex, multi-location customer accounts.
•Track record of driving upsells, cross-sells, and renewals in enterprise environments.
•Exceptional communication and negotiation skills with experience engaging executive stakeholders.
•Analytical and data-driven, translating metrics into actionable insights.

Experience:5+ yearsDentalHealthcare technologyEnterpriseCustomer successStrategic sales

Skills:CommunicationNegotiationAnalyticalCustomer advocacy

Company Brief

Dandy

Industry: HealthTech

Company Size: Large (251 to 1,000 employees)

Growth: Scaleup

Funding: Seed

Headquarters: New York, United States

Founded: 2016

Glassdoor: 3.4

Website LinkedIn Glassdoor