CarMax

4 weeks ago

Customer Specialist - Full Time

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Deliver an iconic, customer-first experience by guiding customers through the car-buying and selling journey, including sales, appraisals, test drives, and financing applications. Perform vehicle condition assessments, manage inventory check-in and daily scanning/reconciliation, and complete cosmetic inspections. Handle documentation and payment-related administrative tasks, coordinate service appointments, and review repair order invoices to ensure accurate billing while following EH&S requirements.

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Key Responsibilities

•Guide customers through sales, appraisals, test drives, and financing applications.
•Conduct accurate vehicle condition assessments and communicate findings to Buyers.
•Manage inventory processes including vehicle check-in, daily scanning, and reconciliation.
•Perform cosmetic inspections and handle administrative tasks (reports, paperwork, audits, payments).
•Coordinate service appointments and review repair order invoices for accurate billing while meeting EH&S requirements.

Pay and Benefits

Salary: USD 15.5 - 23.3 hourly

Perks:Paid Leave

Key Requirements

•Strong communication skills with confidence representing CarMax and its products.
•Ability to build lasting relationships and create win-win solutions for customers.
•Demonstrated integrity, respect, and teamwork in a fast-paced environment.
•High School Diploma or equivalent and a valid driver’s license.
•Ability to lift up to 25 lbs and accurately read and transcribe data.

Experience:RetailCustomer service

Education:High School

Skills:CommunicationIntegrityTeamworkAttention to detailTime management

Licenses:Valid driver’s license

Tech Stack:Microsoft Office SuiteWordExcelPowerPoint

Company Brief

CarMax

Industry: Automotive

Website

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CarMax

4 weeks ago

Customer Specialist - Full Time

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Key Responsibilities

•Guide customers through sales, appraisals, test drives, and financing applications.
•Conduct accurate vehicle condition assessments and communicate findings to Buyers.
•Manage inventory processes including vehicle check-in, daily scanning, and reconciliation.
•Perform cosmetic inspections and handle administrative tasks (reports, paperwork, audits, payments).
•Coordinate service appointments and review repair order invoices for accurate billing while meeting EH&S requirements.

Pay and Benefits

Salary: USD 15.5 - 23.3 hourly

Perks:Paid Leave

Key Requirements

•Strong communication skills with confidence representing CarMax and its products.
•Ability to build lasting relationships and create win-win solutions for customers.
•Demonstrated integrity, respect, and teamwork in a fast-paced environment.
•High School Diploma or equivalent and a valid driver’s license.
•Ability to lift up to 25 lbs and accurately read and transcribe data.

Experience:RetailCustomer service

Education:High School

Skills:CommunicationIntegrityTeamworkAttention to detailTime management

Licenses:Valid driver’s license

Tech Stack:Microsoft Office SuiteWordExcelPowerPoint

Company Brief

CarMax

Industry: Automotive

Website