Sales Associate

Tapestry
Austria
Workplace: OnsitePart timeEUR 32,000 - 38,000 annuallyFunction: SalesExperience: 1+ yearsSkills: ["Customer focus","Interpersonal savvy","Drive for results","Learning on the fly","Dealing with ambiguity"]

Deliver an exceptional Coach brand experience at the front line by building lasting customer relationships through styling, product expertise, and tailored fashion recommendations. Meet individual and store KPI goals using cross-selling and upselling, support omni-channel sales, and use mobile POS and customer tools to drive repeat purchases. Handle day-to-day retail operations including cash handling, inventory, merchandising, and asset protection while collaborating with the team.

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Tapestry
Tapestry
3 days ago

Sales Associate

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Source: Company careers pageValidated by: Fursa AI
Last checked: 1 hour agoStatus: Live
Reposted: similar role first listed 2 months ago

Job Summary

Deliver an exceptional Coach brand experience at the front line by building lasting customer relationships through styling, product expertise, and tailored fashion recommendations. Meet individual and store KPI goals using cross-selling and upselling, support omni-channel sales, and use mobile POS and customer tools to drive repeat purchases. Handle day-to-day retail operations including cash handling, inventory, merchandising, and asset protection while collaborating with the team.
Location: Austria
Workplace: Onsite
Employment Type: Part time
Job Function: Sales
Seniority: Entry level

Key Responsibilities

  • •Represent Coach as a brand ambassador and follow Coach Guide to Style and Service Standards.
  • •Build lasting customer relationships through personalized styling, product expertise, and fashion advice.
  • •Drive revenue by cross-selling and upselling, developing personal selling plans, and achieving individual and team KPIs.
  • •Use mobile POS systems and social selling platforms to capture customer data and encourage repeat purchases.
  • •Support daily retail operations including cash processing, inventory replenishment, visual merchandising, and transactions (purchases, returns, exchanges, online pickup).

Pay and Benefits

Salary: EUR 32,000 - 38,000 annually
Perks:Employee DiscountPaid Leave

Key Requirements

  • •At least 1 year of sales experience, preferably in luxury retail, with knowledge of fashion trends and competitors.
  • •Experience operating POS systems and basic computer skills (iPad/laptop, mobile POS), including reading price/release tables.
  • •Strong English and German skills.
  • •Experience in luxury retail and customer service, plus social media experience (e.g., live-stream shopping or video demos).
  • •Ability to work flexibly as needed (nights, weekends, peak season, and high-traffic retail days including holidays).
Experience:1+ yearsLuxury retailRetailOmni-channelSocial mediaLive-stream shopping
Skills:Customer focusInterpersonal savvyDrive for resultsLearning on the flyDealing with ambiguity
Languages:EnglishGerman
Tech Stack:IPadLaptopMobile POSPOSWalkie-talkiesSocial mediaShort videosLive-stream shoppingOnline pickup

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
Glassdoor
Glassdoor: 3.7
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