Senior Creative Operations Lead, Brand

Braze
Austin
Workplace: HybridFull timeUSD 110,000 - 172,000 annuallyFunction: Business OperationsExperience: 8+ yearsSkills: ["Systems thinking","Strategic operations","Cross-team communication","Risk management","Influence without authority"]

Own and evolve the end-to-end creative operations model for the Brand team, from intake through launch. Define scalable processes for briefing, resourcing, prioritization, and delivery; partner with marketing leadership to drive alignment across campaigns, content, events, video, and always-on production. Forecast capacity, balance internal teams and external partners, optimize Asana workflows and reporting, and oversee budgets and vendor stewardship to keep creative output high-quality and sustainable at global scale.

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FursaFursa
Braze
Braze
2 days ago

Senior Creative Operations Lead, Brand

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Last checked: 6 hours agoStatus: Live

Job Summary

Own and evolve the end-to-end creative operations model for the Brand team, from intake through launch. Define scalable processes for briefing, resourcing, prioritization, and delivery; partner with marketing leadership to drive alignment across campaigns, content, events, video, and always-on production. Forecast capacity, balance internal teams and external partners, optimize Asana workflows and reporting, and oversee budgets and vendor stewardship to keep creative output high-quality and sustainable at global scale.
Location: Austin
Workplace: Hybrid
Employment Type: Full time
Job Function: Business Operations

Key Responsibilities

  • •Own and evolve the end-to-end creative operations model for the Brand team from intake through launch.
  • •Continuously improve intake, briefing, resourcing, prioritization, and delivery processes; serve as senior point of accountability for work flow across creative, production, and execution.
  • •Partner with creative leadership to forecast workload, capacity, and resourcing needs; balance internal teams, freelance support, and agencies to enable scale.
  • •Optimize Asana workflows, templates, SLAs, and reporting; build operational playbooks for campaigns, events, video, and always-on production.
  • •Oversee creative budgets, vendor spend, forecasting, and agency onboarding/procurement needs in partnership with Finance and People.

Pay and Benefits

Salary: USD 110,000 - 172,000 annually
Equity and Bonus:Equity
Perks:Health InsuranceDentalVisionLife InsuranceDisabilityRetirementPaid LeaveLearning BudgetEquity

Key Requirements

  • •8–10+ years of experience in creative project management, creative operations, or production management.
  • •Proven experience leading operations for in-house creative or brand teams.
  • •Strong fluency in creative workflows across brand, campaigns, video, motion, and events.
  • •Trusted communicator who can influence without authority in fast-paced, high-growth environments.
  • •Ability to think in systems (not tasks) and design processes that scale.
Experience:8+ yearsCreative operationsCreative project managementBrand teamsProduction management
Skills:Systems thinkingStrategic operationsCross-team communicationRisk managementInfluence without authority
Languages:English
Tech Stack:Asana

Company Brief

Braze
Provides a customer engagement platform that helps brands create personalized messaging and lifecycle campaigns across mobile, web, email, and other channels to drive retention, engagement, and revenue.
Industry: Enterprise Software
Company Size: Enterprise (1,001+ employees)
Revenue: USD 100M to 250M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York, United States
Founded: 2011
WebsiteLinkedIn