Personal Banker Associate I- Stadium Ann Arbor

Fifth Third Bancorp
Ann Arbor
Workplace: OnsiteFull timeFunction: Banking, Lending & CreditSkills: ["Communication","Customer focus","Professionalism","Risk awareness","Confidentiality"]

Serve as a Retail Personal Banker I/Personal Banker Associate, using a consultative sales process to assess customer financial needs and recommend appropriate retail consumer and small business products. After onboarding and rotations, build new household relationships and deepen existing ones through lobby/aisle presence, tele-consulting, proactive outreach using approved marketing tools, and outside sales activities. Process teller transactions, support referrals to mortgage and business partners, and maintain risk and confidentiality standards while meeting production goals.

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Fifth Third Bancorp
Fifth Third Bancorp
11 hours ago

Personal Banker Associate I- Stadium Ann Arbor

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Last checked: 11 hours agoStatus: Live

Job Summary

Serve as a Retail Personal Banker I/Personal Banker Associate, using a consultative sales process to assess customer financial needs and recommend appropriate retail consumer and small business products. After onboarding and rotations, build new household relationships and deepen existing ones through lobby/aisle presence, tele-consulting, proactive outreach using approved marketing tools, and outside sales activities. Process teller transactions, support referrals to mortgage and business partners, and maintain risk and confidentiality standards while meeting production goals.
Location: Ann Arbor
Workplace: Onsite
Employment Type: Full time
Job Function: Banking, Lending & Credit
Seniority: Entry level

Key Responsibilities

  • •Use the consultative sales process and Financial Needs Assessment to build customer profiles and identify financial needs.
  • •Maintain in-depth knowledge of retail consumer and small business products/services and recommend solutions using the bank’s value proposition.
  • •Proactively reach out to customers using CAMP and other approved marketing tools to set appointments for periodic financial reviews.
  • •Primarily focus on cross-selling to the existing customer base and conduct outside sales activities as directed.
  • •Process teller transactions and participate in consumer loan and bankcard processing, including owning sourced loans through closing.
Travel: Medium travel

Key Requirements

  • •College degree or work experience providing transferrable skills (or a combination of education and experience).
  • •Experience in the financial industry preferred.
  • •Demonstrated ability to develop comfort level with sales activities to acquire new customers and/or cross-sell to existing customers.
  • •Must demonstrate understanding of advanced math functions to analyze credit and financial information.
  • •S.A.F.E. Act registration at time of employment through NMLS (MU4R questions/registration required).
Experience:Financial industryRetail bankingConsumer bankingSmall business banking
Skills:CommunicationCustomer focusProfessionalismRisk awarenessConfidentiality
Certifications:S.A.F.E. Act registrationNMLS MU4R

Company Brief

Fifth Third Bancorp
Fifth Third Bancorp is a diversified bank holding company offering consumer, commercial, and wealth management services. Through its banking subsidiaries, it provides deposits, lending, treasury management, payments, and investment solutions across the Midwest and Southeast.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Cincinnati, United States
Founded: 1858
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Glassdoor: 3.7
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