Business Operations Manager

Firstbase.io
New York
Workplace: HybridFull timeUSD 120,000 - 150,000 annuallyFunction: Business OperationsExperience: 3-5 yearsSkills: ["Communication","Analytical thinking","Problem-solving","Stakeholder management","Execution"]

Strategic Operations Manager leading cross-functional initiatives in a fast‑growing startup, partnering with product, marketing, and sales to launch new offerings, define KPIs, and optimize go-to-market. You’ll analyze data, build dashboards, and drive processes that scale the business in a NYC-based, hybrid environment with a focus on B2C customer insights and execution.

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FursaFursa
Firstbase.io
Firstbase.io
10 months ago

Business Operations Manager

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Source: Company careers pageValidated by: Fursa AI
Last checked: 15 hours agoStatus: Live

Job Summary

Strategic Operations Manager leading cross-functional initiatives in a fast‑growing startup, partnering with product, marketing, and sales to launch new offerings, define KPIs, and optimize go-to-market. You’ll analyze data, build dashboards, and drive processes that scale the business in a NYC-based, hybrid environment with a focus on B2C customer insights and execution.
Location: New York
Workplace: Hybrid
Employment Type: Full time
Job Function: Business Operations
Seniority: Manager level

Key Responsibilities

  • •Collaborate with cross-functional teams to conceptualize, validate, and launch new product offerings.
  • •Define KPIs and success metrics for pilots and track performance post-launch.
  • •Develop and optimize go-to-market strategies in partnership with marketing, sales, and product teams.
  • •Lead data analysis to uncover insights that drive product and business decisions.
  • •Build dashboards and reports to monitor operational performance and identify improvements.

Pay and Benefits

Salary: USD 120,000 - 150,000 annually
Equity and Bonus:Equity
Perks:EquityHealth InsuranceRemote WorkVisa SponsorshipParental Leave

Key Requirements

  • •3–5 years of experience in startups with a strong execution track record
  • •Prior experience in a business operations, data analyst, or similar role
  • •Deep familiarity with serving B2C customers, understanding their behaviors, needs, and preferences
  • •Strong analytical skills with the ability to synthesize data into actionable recommendations
  • •Effective communication in English and stakeholder management skills
Experience:3-5 yearsStartupsSaaSB2C
Skills:CommunicationAnalytical thinkingProblem-solvingStakeholder managementExecution
Languages:English

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Firstbase.io
Provides an end-to-end platform for starting and running remote-first companies, offering incorporation, compliance, banking, tax, and HR/EOR services to help founders incorporate and operate US-based businesses from anywhere.
Industry: LegalTech
Company Size: Medium (51 to 250 employees)
Growth: Growth Stage Startup
Headquarters: New York, United States
Founded: 2019
WebsiteLinkedIn