Service Department Assistant (Bronx, NY)

Philips
United States
Workplace: OnsiteFull timeUSD 20 - 31 hourlyFunction: Administration & Executive AssistanceExperience: 1+ yearsEducation: high_schoolSkills: ["Data entry","Documentation","Reporting","Administrative support","Reconciliation"]

Support the end-to-end administration of customer cases and service work orders by ensuring accurate documentation, coordinating vendor services and preventative maintenance, and tracking open activities through closure. Handle inventory and asset management tasks, provide reporting and administrative support to the site lead and service manager, and assist with billing by verifying invoices, tracking purchase orders, and supporting reconciliation with internal finance teams.

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FursaFursa
Philips
Philips
1 month ago

Service Department Assistant (Bronx, NY)

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 28 days agoStatus: Live

Job Summary

Support the end-to-end administration of customer cases and service work orders by ensuring accurate documentation, coordinating vendor services and preventative maintenance, and tracking open activities through closure. Handle inventory and asset management tasks, provide reporting and administrative support to the site lead and service manager, and assist with billing by verifying invoices, tracking purchase orders, and supporting reconciliation with internal finance teams.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Entry level

Key Responsibilities

  • •Coordinate vendor services, preventative maintenance scheduling, parts ordering, purchase requests, and follow up on quotes, deliveries, and repairs.
  • •Manage service work orders by ensuring documentation completeness, tracking open activities, and supporting work order closure.
  • •Support inventory and asset management activities, including equipment registrations, database updates, and audit readiness.
  • •Provide administrative support for reporting, customer requests, vendor coordination, and operational activities for the site lead and service manager.
  • •Assist with billing and financial activities, including invoice verification, purchase order tracking, billable event documentation, reconciliation support, and finance follow-up.

Pay and Benefits

Salary: USD 20 - 31 hourly
Equity and Bonus:Equity
Perks:Paid Leave401kHsaEquityLearning Budget

Key Requirements

  • •1+ years of experience in customer service and order processing.
  • •Strong skills in data entry, documentation, and reporting.
  • •Experience providing administrative support in service operations with regulatory compliance.
  • •Financial acumen with billing processes and accounting knowledge.
  • •At least a high school diploma; ability to meet onsite schedule requirements.
Experience:1+ yearsCustomer serviceOrder processingService operationsBillingAccounting
Education:High School
Skills:Data entryDocumentationReportingAdministrative supportReconciliation

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Philips
Global health technology company focusing on diagnostic imaging, patient monitoring, and consumer health products. Philips develops medical devices, healthcare informatics, and solutions to improve patient care and personal well-being.
Industry: HealthTech
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Amsterdam, Netherlands
Founded: 1891
Glassdoor
Glassdoor: 3.8
WebsiteLinkedIn