Encord

4 weeks ago

Account Manager, Multimodal

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 4 hours agoStatus: Live

Job Summary

Own and grow a portfolio of strategic North American customers, expanding usage and adoption of a multimodal AI data layer. Partner with ML, data, engineering, operations, and executive stakeholders to understand ML workflows and uncover growth opportunities. Lead account planning and QBRs, drive upsells and cross-sells, maintain accurate pipeline forecasting in HubSpot, and help shape the post-sales and expansion playbook for North America.

Location: New York

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Mid level

Key Responsibilities

•Own and grow a portfolio of North American customer accounts with a focus on expansion and long-term value.
•Build trusted relationships across ML, data, engineering, operations, and executive stakeholders.
•Understand customers’ technical roadmaps to proactively identify expansion opportunities.
•Drive upsells, cross-sells, and multi-team rollouts across existing accounts.
•Maintain accurate pipeline and revenue forecasting in HubSpot, running QBRs and developing growth strategies.

Pay and Benefits

Salary: USD 220,000 - 320,000 annually

Equity and Bonus:Equity

Perks:Health InsuranceDentalVisionLearning BudgetPaid LeaveRemote Work?EquityCommission

Key Requirements

•2–5 years of experience in account management, customer success, or a post-sales commercial role within B2B SaaS or technology.
•Proven track record owning and growing a book of business, hitting or exceeding net revenue retention/expansion targets.
•Experience managing mid-to-large ACV accounts ($50K–$250K+) across multi-stakeholder organizations.
•Confidence engaging with technical buyers (ML engineers, data scientists, engineering leads) and translating needs into commercial outcomes.
•Familiarity with structured account planning, QBR delivery, and pipeline forecasting using HubSpot or Salesforce (or similar CRM tools).

Experience:2-5 yearsB2B SaaSTechnologyAIMultimodal

Skills:Relationship buildingTechnical communicationStakeholder managementAccount planningPipeline forecasting

Tech Stack:HubSpotSalesforceCRMMLAI

Company Brief

Encord

Provides a computer vision data platform for labeling, dataset management, and model evaluation, enabling teams to build, validate, and monitor ML models with collaboration and tooling for high-quality annotated data.

Industry: Data Infrastructure

Company Size: Medium (51 to 250 employees)

Growth: Growth Stage Startup

Funding: Series A

Headquarters: London, United Kingdom

Founded: 2019

Website LinkedIn

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Encord

4 weeks ago

Account Manager, Multimodal

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 4 hours agoStatus: Live

Job Summary

Location: New York

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Mid level

Key Responsibilities

•Own and grow a portfolio of North American customer accounts with a focus on expansion and long-term value.
•Build trusted relationships across ML, data, engineering, operations, and executive stakeholders.
•Understand customers’ technical roadmaps to proactively identify expansion opportunities.
•Drive upsells, cross-sells, and multi-team rollouts across existing accounts.
•Maintain accurate pipeline and revenue forecasting in HubSpot, running QBRs and developing growth strategies.

Pay and Benefits

Salary: USD 220,000 - 320,000 annually

Equity and Bonus:Equity

Perks:Health InsuranceDentalVisionLearning BudgetPaid LeaveRemote Work?EquityCommission

Key Requirements

•2–5 years of experience in account management, customer success, or a post-sales commercial role within B2B SaaS or technology.
•Proven track record owning and growing a book of business, hitting or exceeding net revenue retention/expansion targets.
•Experience managing mid-to-large ACV accounts ($50K–$250K+) across multi-stakeholder organizations.
•Confidence engaging with technical buyers (ML engineers, data scientists, engineering leads) and translating needs into commercial outcomes.
•Familiarity with structured account planning, QBR delivery, and pipeline forecasting using HubSpot or Salesforce (or similar CRM tools).

Experience:2-5 yearsB2B SaaSTechnologyAIMultimodal

Skills:Relationship buildingTechnical communicationStakeholder managementAccount planningPipeline forecasting

Tech Stack:HubSpotSalesforceCRMMLAI

Company Brief

Encord

Industry: Data Infrastructure

Company Size: Medium (51 to 250 employees)

Growth: Growth Stage Startup

Funding: Series A

Headquarters: London, United Kingdom

Founded: 2019

Website LinkedIn