Travel Consultants - Holidays (Jizah, EG)

Air Arabia
Egypt
Workplace: OnsiteFull timeFunction: SalesSkills: ["Customer engagement","Customer service","Relationship building","Timely follow-up","Communication"]

Provide holiday planning and travel consultation by promoting and selling holiday packages, cruises, hotels, tours, transfers, and travel insurance. Meet individual sales and revenue targets through consultative selling, cross-sell/upsell, and follow-up to convert enquiries into confirmed bookings. Deliver end-to-end customer service, manage quotations and reservations, coordinate with travel partners, and keep customer records up to date in CRM systems.

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FursaFursa
Air Arabia
Air Arabia
2 days ago

Travel Consultants - Holidays (Jizah, EG)

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 8 hours agoStatus: Live

Job Summary

Provide holiday planning and travel consultation by promoting and selling holiday packages, cruises, hotels, tours, transfers, and travel insurance. Meet individual sales and revenue targets through consultative selling, cross-sell/upsell, and follow-up to convert enquiries into confirmed bookings. Deliver end-to-end customer service, manage quotations and reservations, coordinate with travel partners, and keep customer records up to date in CRM systems.
Location: Egypt
Workplace: Onsite
Employment Type: Full time
Job Function: Sales

Key Responsibilities

  • •Promote and sell holiday packages, cruises, hotels, tours, transfers, travel insurance, and other leisure travel products.
  • •Convert enquiries into confirmed bookings through consultative holiday recommendations, professional guidance, and timely follow-up.
  • •Provide end-to-end customer service before, during, and after booking, including handling amendments, cancellations, and complaints.
  • •Prepare holiday quotations, itineraries, and travel proposals; ensure reservations and documentation comply with Cozmo Travel and supplier requirements.
  • •Maintain accurate CRM and reservation records and stay updated on destinations, cruise products, travel trends, and seasonal offers.

Key Requirements

  • •Promote and sell domestic and international holiday packages, cruises, hotels, tours, transfers, travel insurance, and leisure travel products.
  • •Achieve or exceed individual sales and revenue targets using effective sales techniques and customer engagement.
  • •Identify customer needs and recommend customized holiday packages, including cross-sell and upsell of value-added services.
  • •Deliver professional end-to-end customer service, handling enquiries, amendments, cancellations, and complaints.
  • •Prepare quotations/itineraries, coordinate reservations with travel partners, and maintain accurate customer records in CRM and reservation systems.
Skills:Customer engagementCustomer serviceRelationship buildingTimely follow-upCommunication
Tech Stack:CRMReservation systems

Company Brief

Air Arabia
Air Arabia is a low-cost carrier based in the United Arab Emirates, offering scheduled passenger and cargo services across the Middle East, North Africa, Asia and Europe with a focus on affordable regional air travel.
Industry: Airlines
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Sharjah, United Arab Emirates
Founded: 2003
WebsiteLinkedIn