Sales and Service Leader - Full Time (Richmond, VA, US, 23233)

Sephora
Richmond
Workplace: OnsiteFull timeUSD 24 - 27.5 hourlyFunction: SalesSkills: ["Leadership","Communication","Coaching","Customer service","Teamwork"]

Lead and coach a Sephora store sales and service team to deliver exceptional client experiences, achieve sales goals, and uphold brand standards. Drive performance through coaching, product knowledge, and personalized recommendations while fostering an inclusive, high-performing environment. Manage daily store operations, onboarding, and development to ensure a welcoming shopping experience and adherence to Sephora policies.

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FursaFursa
Sephora
Sephora
1 month ago

Sales and Service Leader - Full Time (Richmond, VA, US, 23233)

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Last checked: 3 hours agoStatus: Live

Job Summary

Lead and coach a Sephora store sales and service team to deliver exceptional client experiences, achieve sales goals, and uphold brand standards. Drive performance through coaching, product knowledge, and personalized recommendations while fostering an inclusive, high-performing environment. Manage daily store operations, onboarding, and development to ensure a welcoming shopping experience and adherence to Sephora policies.
Location: Richmond
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Manager level

Key Responsibilities

  • •Lead and inspire: Coach and empower team members to deliver exceptional client service and achieve sales goals
  • •Drive performance: Contribute to overall store success through strong client engagement, expert product knowledge, and personalized recommendations
  • •Coach for growth: Provide ongoing feedback and development to elevate team performance
  • •Train and develop: Support onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives
  • •Execute daily operations: Assist with inventory, visual merchandising, and maintaining store standards

Pay and Benefits

Salary: USD 24 - 27.5 hourly
Perks:Health Insurance

Key Requirements

  • •Minimum 2 years of leadership experience in a retail, hospitality, or service environment
  • •Proven ability to coach and inspire teams to achieve goals
  • •Strong sales and client service skills
  • •Excellent communication and interpersonal skills
  • •Comfortable in a fast paced and dynamic environment
Experience:RetailCosmeticsBeauty
Skills:LeadershipCommunicationCoachingCustomer serviceTeamwork
Languages:English

Company Brief

Sephora
Global retailer of cosmetics, skincare, fragrance and beauty accessories operating physical stores and e-commerce. Sephora offers multi-brand product assortments, in-store services, and digital experiences and is a subsidiary of LVMH.
Industry: Omnichannel Retail
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Paris, France
Founded: 1969
WebsiteLinkedIn