Embedded/IP Product Application Engineer

AMD
Hyderabad
Workplace: OnsiteFull timeINR 1,353,100 - 1,933,000 annuallyFunction: Hardware, Embedded & Systems EngineeringEducation: bachelorsSkills: ["Communication","Ownership","Customer focus","Cross-functional collaboration","Accountability"]

Provide technical support for AMD products, platforms, software, and tools as the primary interface between customers, field teams, and engineering. Own customer support cases end-to-end, debug complex hardware/software/firmware issues, reproduce problems in lab environments, and perform root-cause analysis. Collaborate on product defect escalations, deliver troubleshooting guidance, and create technical documentation. Improve support efficiency with automation and AI-assisted debug solutions while working across global teams.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
AMD
AMD
5 hours ago

Embedded/IP Product Application Engineer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 49 minutes agoStatus: Live

Job Summary

Provide technical support for AMD products, platforms, software, and tools as the primary interface between customers, field teams, and engineering. Own customer support cases end-to-end, debug complex hardware/software/firmware issues, reproduce problems in lab environments, and perform root-cause analysis. Collaborate on product defect escalations, deliver troubleshooting guidance, and create technical documentation. Improve support efficiency with automation and AI-assisted debug solutions while working across global teams.
Location: Hyderabad
Workplace: Onsite
Employment Type: Full time
Job Function: Hardware, Embedded & Systems Engineering
Seniority: Mid level

Key Responsibilities

  • •Own and drive customer technical support cases from initial investigation through resolution.
  • •Debug complex hardware, software, firmware, and system-level issues, including reproducing customer issues in lab environments and performing root-cause analysis.
  • •Collaborate with engineering teams to resolve product defects and technical escalations and provide troubleshooting assistance to customers.
  • •Analyze logs, traces, schematics, software outputs, and hardware behavior; develop expertise in assigned AMD products, platforms, and technologies.
  • •Create and maintain technical documentation and knowledge articles, and improve support efficiency by developing automation tools, scripts, and AI-assisted debug solutions.

Pay and Benefits

Salary: INR 1,353,100 - 1,933,000 annually

Key Requirements

  • •Bachelor's or Master's degree in Electronics Engineering, Electrical Engineering, Computer Engineering, Computer Science, or related fields with 3–6 years of relevant industry experience.
  • •Strong debugging and analytical problem-solving skills.
  • •Experience with embedded systems, X86 processors, hardware design, software development, and FPGA/SoC technologies or technical support.
  • •Understanding of computer architecture, digital design, embedded platforms, or operating systems, with the ability to investigate and resolve complex issues independently.
  • •Strong verbal and written communication skills and ability to work in a global, cross-functional environment.
Education:Bachelor's
Skills:CommunicationOwnershipCustomer focusCross-functional collaborationAccountability
Tech Stack:Embedded systemsX86 processorsHardware designSoftware developmentFPGASoCComputer architectureDigital designOperating systemsEmbedded LinuxYoctoRTOSBare metalPCIeEthernetDDRUSBMIPIDisplayPortVideo

Company Brief

AMD
Designs and produces semiconductor products including CPUs, GPUs, and adaptive SoCs for consumer, enterprise, and embedded markets, competing across PCs, data centers, and gaming industries.
Industry: Electronics Manufacturing
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Santa Clara, United States
Founded: 1969
Glassdoor
Glassdoor: 3.9
WebsiteLinkedIn