Devops/Palo Alto Engineer

Sutherland
Bogotá
Workplace: HybridFull timeFunction: DevOps, Cloud & InfrastructureExperience: 3+ yearsEducation: bachelorsSkills: ["Team collaboration","Complex troubleshooting","Customer support","Professional communication","Cooperative mindset"]

Provide technical assistance to the NICE Cloud Networking team by supporting the design, deployment, operation, and maintenance of customer cloud networking and security infrastructure. You’ll administer and troubleshoot network and security devices, deploy and support IP networks and VPNs, and resolve complex customer issues involving hosted performance and reliability. The role includes working with Palo Alto and AWS network stacks, writing Terraform scripts, and coordinating with global stakeholders.

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Sutherland
Sutherland
9 hours ago

Devops/Palo Alto Engineer

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Last checked: 9 hours agoStatus: Live

Job Summary

Provide technical assistance to the NICE Cloud Networking team by supporting the design, deployment, operation, and maintenance of customer cloud networking and security infrastructure. You’ll administer and troubleshoot network and security devices, deploy and support IP networks and VPNs, and resolve complex customer issues involving hosted performance and reliability. The role includes working with Palo Alto and AWS network stacks, writing Terraform scripts, and coordinating with global stakeholders.
Location: Bogotá
Workplace: Hybrid
Employment Type: Full time
Job Function: DevOps, Cloud & Infrastructure
Seniority: Entry level

Key Responsibilities

  • •Support the design, deployment, operation, and maintenance of NICE customer cloud hosted network and security infrastructure.
  • •Perform network and security administration using industry-standard equipment and software.
  • •Deploy and troubleshoot IP networks and VPN tunnel work, including IPsec and firewall packet handling.
  • •Design, test, and deploy network/security infrastructure components such as routers, switches, firewalls, and WAN systems.
  • •Write Terraform scripts and use Git knowledge to assist with infrastructure configuration and troubleshooting.

Key Requirements

  • •Minimum 3+ years of experience managing network & security infrastructure and administering associated software/tools.
  • •Minimum 3+ years of experience with AWS Cloud and managing AWS network stacks.
  • •Minimum 3+ years of experience with Palo Alto.
  • •AWS and Palo Alto certifications.
  • •Bachelor’s or Master’s degree in Computer Science, Engineering, or equivalent experience, plus advanced English (B2+).
Experience:3+ yearsCloudNetworkingSecurity
Education:Bachelor's in Computer Science, Engineering
Skills:Team collaborationComplex troubleshootingCustomer supportProfessional communicationCooperative mindset
Certifications:PaloAlto CertificationAWS Certifications
Languages:English
Tech Stack:AWSPalo AltoCiscoF5TerraformGITVPNIPsecTCP/IPSSLURLWANVPN tunnelMulti-tenant

Company Brief

Sutherland
Global digital transformation and business process services firm offering AI, automation, cloud engineering, analytics and customer experience solutions to enterprises across industries.
Industry: Professional Services
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Funding: Private Equity Backed
Headquarters: Pittsford (Rochester), NY, United States
Founded: 1986
Glassdoor
Glassdoor: 3.5
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