Assistant Manager - Partnership (Dubai, United Arab Emirates)

Almosafer
Dubai
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceEducation: bachelorsSkills: ["Analytical thinking","Proactivity","Detail-orientation","Communication","Collaboration"]

Drive operational execution and data-driven analysis for gift card and loyalty programs. Monitor daily/weekly performance, reporting KPIs like sales and redemption rates, and use transactional logs to identify root causes of errors. Coordinate with partners and internal teams on integrations and promotions, recommend workflow improvements, and support evidence-based launches. This role builds an operational and analytical foundation to progress into a Senior Operations Analyst, Partnerships track within Loyalty & Gift Cards.

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FursaFursa
Almosafer
Almosafer
6 hours ago

Assistant Manager - Partnership (Dubai, United Arab Emirates)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 6 hours agoStatus: Live

Job Summary

Drive operational execution and data-driven analysis for gift card and loyalty programs. Monitor daily/weekly performance, reporting KPIs like sales and redemption rates, and use transactional logs to identify root causes of errors. Coordinate with partners and internal teams on integrations and promotions, recommend workflow improvements, and support evidence-based launches. This role builds an operational and analytical foundation to progress into a Senior Operations Analyst, Partnerships track within Loyalty & Gift Cards.
Location: Dubai
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance

Key Responsibilities

  • •Monitor and report on daily/weekly gift card sales, redemption rates, and loyalty program performance to identify trends
  • •Prepare performance reports translating operational findings into actionable insights
  • •Evaluate and improve operational workflows using performance data to enhance efficiency
  • •Use transactional data and operational logs to identify root causes of errors and customer bottlenecks
  • •Manage daily administration of digital gift cards, resolve operational issues, and coordinate with partners and internal teams for integrations and joint promotions

Key Requirements

  • •Bachelor’s degree in Business, Data Analytics, Finance, Marketing, or a related field
  • •3+ years combining hands-on operations (loyalty program, gift card, or retail operations) with data or business analysis
  • •Strong analytical skills to interpret data, identify operational trends, and make decisions
  • •Proactive, detail-oriented approach for daily operational tasks with big-picture problem-solving mindset
  • •Proficiency in Microsoft Office Suite (especially Excel); familiarity with BI tools or basic SQL is a plus
Experience:Loyalty programsGift cardsRetail operations
Education:Bachelor's in Business, Data Analytics, Finance, Marketing, or a related field
Skills:Analytical thinkingProactivityDetail-orientationCommunicationCollaboration
Languages:EnglishArabic
Tech Stack:Microsoft OfficeExcelBI toolsSQL

Company Brief

Almosafer
Almosafer is a Saudi-based online travel agency and booking platform offering flights, hotels, holiday packages, and travel services across the Middle East. It focuses on localized solutions and Arabic-language customer support for regional travelers.
Industry: TravelTech
Headquarters: Riyadh, Saudi Arabia
Founded: 2017
WebsiteLinkedIn